As an Anti-Cheat Operations Engineer I, your primary job will involve monitoring the environment of our games using our internal anti-cheat solution. Your work will help ensure fair and fun experiences for EA's players across all of EA's games.
In addition to running daily anti-cheat operations, you'll perform investigations into suspected cheating activity to confirm or refute reports and improve the quality of our detections. You’ll deep dive into data provided by a variety of tools, and you’ll gather and review threat intelligence supporting our anti-cheat and UGX (user-generated experiences & modding) protection pipelines.
You should have experience working in a Security Operations Center, an understanding of the cheating problem in the gaming industry, and a passion to learn new technologies and challenge assumptions.
Responsibilities
Monitor anti-cheat operations dashboards;
Investigate suspected cheating activity;
Gather threat intelligence to support efforts for anti-cheat and UGX (user-generated content and modding);
Perform triage and investigations of enforcement appeals;
Collaborate with other engineers on the team to improve the quality of our detections;
Plan work related to anti-cheat operations and investigation tasks;
Clearly communicate task progress and blockers to the team;
Write concise documentation for a variety of topics dealing with anti-cheat operations;
Identify needs and improvements to current processes dealing with anti-cheat operations;
Identify needs and lead the development of your technical skills in the anti-cheat space;
Qualifications
1+ years of experience as a SOC Tier 1 analyst working with SIEM technologies;
Knowledge of the cheating problem in the gaming industry (PC cheats, modding, external cheats, internal cheats, wall hacks, aimbots, etc.);
Basic knowledge of operating system fundamentals (processes, threads, virtual memory, etc.);
Engage and articulate complex technical topics to technical and non-technical audiences;
Identify knowledge gaps and seek the right sources to close those gaps;
Safely handle potentially malicious software;
Pick up new technical skills quickly;
Excellent verbal and written English skills;
Additional Qualifications
Bachelor’s degree in Computer Science or Information Security or similar, or relevant industry experience;
Information Security certifications such as CEH, CISSP, GSEC, OSCP, OSCE, or Security+;
Experience building tools that automate tasks;
Experience with reverse engineering or anti-cheat/anti-malware development;
Pay Transparency - North America
COMPENSATION AND BENEFITS
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES
British Columbia (depending on location e.g. Vancouver vs. Victoria) *$86,600 - $118,600 CAD
Pay is just one part of the overall compensation at EA.
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
