Daily tasks include driving and handling the objectives, requirements gathering, project tasks, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting and exceeding the customer objectives. Your goal is to make your customers love Elastic and achieve amazing value from the platform!
Work across teams with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from the field back to the product. Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. Be a mentor to your team members, while also learning from them to accelerate your skills
What You Bring
Essential Qualifications
Elastic Certification: Required – Active Elastic Observability Engineer certification is mandatory.
Minimum of 7 years as a Consulting Architect or senior IT functional leadership experience
Consulting History: A strong history of working as a Consultant delivering professional services engagements in complex enterprise environments.
Domain Expertise: Proven experience in deploying solutions using Elastic core domain: Enterprise Observability.
Fleet and agent installation policies, and scalability considerations.
Knowledge in deploying enterprise observability (Metrics and Logs) solutions at scale (Application performance monitoring (APM), User experience monitoring (UEM), Infrastructure optimization, Network visibility and monitoring).
Experience leading observability projects at both the architectural and program level.
Experience working with monitoring tools that integrate into service management.
Deep understanding of distributed architecture including application, database and systems.
Cloud & Infrastructure: Hands-on experience with on-prem systems and/or major public/private cloud platforms (AWS, Azure, GCP).
Technical Depth: Hands-on experience in Linux, networking, security, containerization (Docker/Kubernetes), and infrastructure automation.
Programming/Scripting: Experience utilizing programming or scripting languages in a corporate environment (e.g., Python, Javascript, Go).
Communication: Exceptional customer advocacy, relationship-building, and soft skills including whiteboarding and driving architectural conversations. Proven ability to lead and articulate technical solutions to stakeholders.
Experience contributing to an open-source project or documentation.
Travel: Ability and willingness to travel to client sites periodically as required for project success (up to 20%)
Bonus Points
Any cloud service provider's - Gen AI certification.
Additional Elastic Certifications
Comfortable with Ansible, JavaScript, Terraform
Experience working closely with a pre-sales organization in scoping customer needs and delivering against a Statement of Work (SOW).
Experience as a technical instructor or public speaker on enterprise infrastructure software.
Experience contributing to an open-source project or documentation.
#LI-DS1
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
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