Lead end-to-end delivery of customer engagements — from discovery and design through implementation, enablement, and optimization.
Partner with customers to architect, deploy, and operationalize Elastic solutions that drive measurable value and adoption.
Provide technical oversight, guidance, and enablement to customers and teammates throughout project lifecycles.
Collaborate cross-functionally with Sales, Product, Engineering, and Support to ensure successful outcomes and continuous improvement.
Capture and share best practices, lessons learned, and solution patterns across the Elastic Services community.
Contribute to internal enablement, mentoring, and a culture of continuous learning and collaboration.
Guide customers in SIEM, endpoint, and cloud security use cases using Elastic Agents, Beats, Logstash, and related technologies.
Design and implement detection rules, dashboards, visualizations, and alerts for critical security operations.
Optimize ingestion pipelines for performance, scalability, and resiliency at enterprise scale.
What You Bring
5+ years as a consultant, architect, or engineer with expertise in security, monitoring, or related domains.
Proven experience deploying Elastic Security (SIEM, endpoint, cloud) or similar solutions (Splunk, QRadar, Arcsight, etc.) at enterprise scale.
Strong experience with data ingestion, parsing, and normalization (Elastic Agents, Beats, Logstash, Kafka, Redis).
Familiarity with threat detection, incident response workflows, and security analytics best practices.
Hands-on expertise with distributed systems, large-scale infrastructure, and public cloud platforms (AWS, Azure, GCP).
Ability to design and deliver dashboards, detections, and response workflows that drive actionable insights.
Knowledge of common frameworks and standards (MITRE ATT&CK, NIST, ISO 27001, PCI-DSS).
Proficiency in Linux and at least one programming or scripting language (e.g., Python, Java, PowerShell).
Strong communication and presentation skills, with experience engaging directly with customers.
Bachelor’s, Master’s, or PhD in Computer Science, Engineering, Cybersecurity, or related field, or equivalent experience.
Comfortable working in highly distributed teams, both remote and on-site when needed
May require significant travel to customer sites to support engagements and solution implementations; candidates should be comfortable with varying levels of travel based on business needs.
Bonus Points
Elastic Certified Engineer or deep expertise with Elasticsearch and Lucene.
Big 4 consulting or equivalent professional services experience.
Experience with endpoint security solutions such as Elastic Endpoint Security, EDR, or AV platforms.
Knowledge of DevSecOps, Kubernetes, container security, and infrastructure-as-code tools (Terraform, Ansible).
Experience contributing to open-source project or documentation.
Public speaking experience at conferences, meetups, or enterprise workshops.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
The typical starting salary range for this role is
$133,100—$210,600 USD
The typical starting salary range for this role in the select locations listed above is:
$159,900—$252,900 USD
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
