PRIMARY PURPOSE: The Project Manager, EFI coordinates and manages assigned fire investigation and engineering projects, supporting Fire Investigators and Engineers in determining origin, cause, and responsibility. Ensures projects are completed in accordance with client or assigned legal counsel requirements, established budgets, timelines, and company procedures while serving as a primary point of contact for project-related activities.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Project Planning & Coordination
Coordinate assigned project activities based on established scope, client requirements, timelines, budgets, and company procedures.
Support the assignment and scheduling of investigators, engineers, environmental professionals, and other resources based on availability and project needs.
Maintain project schedules, task lists, and workflow information; follow up on outstanding activities and escalate delays or resource conflicts.
Coordinate approved requests for legal support services, specialty expertise, laboratory services, or other project resources.
Budget & Financial Management
Assist with preparing and maintaining project budgets using established assumptions for travel, lodging, laboratory services, rental vehicles, and other project costs.
Track project activity, deliverables, timelines, and expenses; identify variances and provide timely information to project leadership.
Document approved scope changes and support budget updates and related client communications.
Partner with centralized billing teams to verify project information, review supporting costs, and facilitate accurate invoice preparation and delivery.
Stakeholder & Client Management
Provide routine project status, scheduling, documentation, and budget updates to clients and internal stakeholders within established guidelines.
Collaborate with fire investigators, engineers, environmental professionals, billing partners, and operational leadership to support timely project completion.
Respond to routine project questions and refer technical, contractual, legal, or complex service matters to the appropriate subject matter expert or leader.
Project Administration & Reporting
Coordinate report workflows and delivery, confirming that required documentation is complete and submitted within established timelines.
Perform administrative review of reports for completeness, formatting, and required supporting documentation; route technical content questions to qualified professionals.
Maintain accurate project records, status information, correspondence, and required documentation in company systems.
Prepare routine project tracking reports and summaries for project management and operational leadership.
Client Service and Industry Support
Support client service and business development efforts through professional interactions, responsive project coordination, and participation in approved industry or client events.
Build working knowledge of EFI services, systems, processes, and client expectations.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
QUALIFICATIONS
Education & Licensing
High school diploma or GED required. Bachelor's degree in a related major from an accredited college or university preferred, or equivalent experience.
Experience
Two (2) years of related experience or an equivalent combination of education and experience required, including project experience in a team setting; claims administration, forensic consulting, insurance services, fire investigation support, or a related professional services environment.
Skills & Knowledge
Working knowledge of project coordination practices, including scheduling, documentation, task tracking, and budget monitoring.
Ability to organize and prioritize multiple assignments, follow established procedures, and meet deadlines.
Ability to review project information, recognize variances or potential issues, and escalate concerns appropriately.
Effective verbal and written communication skills with the ability to interact professionally with clients and internal stakeholders.
Proficiency in Microsoft Office applications and the ability to learn project, billing, and case management systems.
Ability to maintain accurate records and handle confidential or sensitive project information with discretion.
Ability to build productive working relationships and provide responsive service to internal and external clients.
Working knowledge of insurance, forensic, engineering, environmental, or fire investigation environments preferred.
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NEXT STEPS
If your application is selected to advance to the next round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial call.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the annual range of starting pay for this role is $60,000 - $63,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace
