Plan, build, and coordinate training across the Sales, Service, and Parts departments to strengthen company-wide product knowledge.
Coordinate Lunch & Learns with the sales team, including scheduling, invitations, catering, and presenter logistics.
Partner with the Service department to plan and coordinate technical training for service technicians.
Work directly with engineers, contractors, and architects to build training curriculum and content tailored to their needs.
Coordinate closely with the Marketing team on training materials, branding, and event promotion.
Own customer coordination for training events, ensuring a consistent, professional experience for manufacturers, customers, and internal teams.
Track and report on training delivered, attendance, and outcomes across departments.
Perform administrative functions such as preparing internal and external correspondence, preparing presentations, receiving visitors, arranging conference calls, scheduling meetings and handling travel.
Supervises the maintenance of office equipment, including copier, fax machine, etc. Responsible for the facilities day-to-day operations and security access.
Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
Provide general sales administration and office management support as needed.
Performs other duties as assigned.
The Required Profile
Associate’s Degree and/or 2 years of experience in training coordination, curriculum development, sales support, or a related administrative role; or 4 years equivalent combination of education and experience
Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook.
HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus
Comfortable coordinating and presenting training to a range of audiences, including sales, service, engineers, contractors, architects, and manufacturer representatives
Other Skills/Abilities
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information and training content in one-on-one, small group, and larger group settings to customers, contractors, engineers, architects, manufacturer representatives, and other employees of the organization.
- Mathematical Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.
Environmental Requirements
Will be required to work in an office environment and will regularly travel to customer, contractor, and manufacturer sites to coordinate and deliver training. Some travel may be required.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
