Edsi
From Edsi's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Scope of Position
Greet and assist jobseekers, employers and agency visitors; provide administrative support to staff and customers in need of basic CareerLink services.
Salary: $45,000
Welcome visitors in a prompt and friendly manner, directing them to appropriate area, services or staff
Provide PA CareerLink information in a knowledgeable and pleasant manner
Direct visitors to available onsite partners and resources as appropriate
Responsible for customer activity through sign-in, workshops and activity registrations
Provide prompt, accurate transfer of messages and information from the front desk to appropriate PA CareerLink staff
Retrieve login information for individuals to access the PA CareerLink website
Answer and direct calls on the PA CareerLink multi-line telephone system
Provide basic services statistics and reporting to monitor customer activity
Support staff in the collection and verification of program requirements and needed documentation
Perform data entry and provide clerical support
Open and disburse mail to appropriate staff mailboxes
Prevent unauthorized persons from entering the agency
Manage office supplies
Other opportunities as available
Excellent communication and interpersonal skills
Customer Service experience required
Bilingual in Spanish required
Experience in answering inquiries in a courteous, efficient and professional manner
Proficient in Microsoft Office and basic computer skills
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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