Coach Career Advisors in time management and organizational skills to support participants in achieving their goals
Coach Case Managers and Career Advisors to improve their skills in data entry and quality to meet contractual obligations
Ensure team member compliance with contract goals and WIOA and JFES regulations and guidelines
Monitor and ensure positive outcomes of team performance and reports
Ensure team members are submitting report responses and meeting deadlines
Assist in the preparation of project reports as needed
Ensure positive outcomes and goals are met as required by contract
Review and audit, participant files, and case management tool to ensure compliance
Meet with Career Advisors to review their caseloads at IEP review and determine progress toward job readiness for all participants in a timely manner
Conduct weekly performance reviews for team members and provide feedback, guidance, and accountability
Collaborate with team on implementing processes that increase participant engagement
Enhance career services programming through employer engagement, event coordination, and referral partnerships
Analyze service trends, team performance, and process bottlenecks
Collaborate with leadership colleagues on best practices for all Pods
Represent the organization at workforce collaboration meetings, partner forums, and contract discussions
Participate in professional development and attend all required meetings
Travel to provide leadership coverage at other AJCs offices in the North Central Region as needed
Other opportunities as available
Education and Experience Requirements
Bachelor's degree required
At least 3 years’ experience in a leadership role, preferably in career services, human resources, or related fields
Experience managing and motivating teams, setting goals, and providing guidance and support to team members
In-depth knowledge of career development theories, job market trends, and case management strategies
Excellent communication skills: communicate clearly, listen actively, and convey information and feedback effectively
Experience in program development and implementation to meet the career services goals of the organization
Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is essential for report generation and data analysis
Driver’s license and reliable transportation required
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile, and Support!
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
