Systems and process
Configure and maintain solutions in CPQ and ERP tools; load and reconcile BOM data in client-specific formats
Maintain configuration rules, templates, and reusable reference builds
Manage change requests, revisions, and substitutions through the order lifecycle
Quality and collaboration
Run pre-quote validation to catch invalid, incomplete, or non-orderable configurations
Work with sales, solution architects, supply chain, and vendor/OEM teams to resolve exceptions
Document decisions and maintain audit trails
Eligibility Requirements
3-6 years in solutions configuration, sales engineering support, technical pre-sales, or product/config data for enterprise products
Working knowledge of enterprise IT product families (compute, storage, networking, software licensing) or equivalent enterprise product domain
Hands-on experience with CPQ and/or ERP systems (Salesforce CPQ, SAP, Oracle, vendor configurators such as OEM quoting tools)
Strong grasp of BOM structures, SKU hierarchies, and bundling/attach logic
Proven ability to learn client systems and environments quickly and document them clearly
Advanced Excel; comfort with bulk-load and integration formats
Preferred Qualification
SQL or scripting for validation and automation
Experience supporting enterprise accounts with contract-specific catalogs
Consulting or managed-services delivery background
Core Competencies
Technical depth with client-facing communication
Systems thinking and compatibility validation
Precision and process discipline
Ownership of configuration accuracy through to order
In the US, the target base salary for this role is $140,000-$145,000. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here
