Responsible and ensures product is being transported and handed to all compliance and SOP regulations (i.e. Required temp control, specialized equipment, fragile, etc.)
Schedule shipments, taking into account weight limits, route constraints, and delivery timelines as needed
Coordination and Communication
Collaborate with warehouse and distribution leadership teams to manage loading schedules, product availability, and shipping priorities.
Communicate with carriers, drivers, and other logistics partners to coordinate routes, schedules, and delivery windows.
Serves as point of contact for Region and partners with the CSR team, clients, regarding load status, shipment details, and other transportation-related inquiries
Problem Solving and Issue Resolution
Is the lead on addressing, resolve, and communicate any transportation issues, such as delays, equipment failures, and load discrepancies to all teams
Proactively identify potential logistics issues and recommend adjustments to minimize impact on customer service
Data analysis and reporting
Use transportation management systems (TMS) and applicable reporting resources to monitor and analyze load data, shipment statuses, and cost metrics for the Region
Provide regular reports on key performance indicators like load utilization, delivery timeliness, and cost efficiency to effectively streamline operational efficiencies
Compliance and Safety
Ensure that all load plans comply with local, state, and federal transportation regulations
Adhere to and promote company safety standards in all planning and coordination activities for the Region
Stay informed of regulatory changes that may impact transportation planning
Team Management
Ensures team is properly hired, trained, etc.
Requirements/Skills
Experience and proven track record in leading and developing a team
4+ years of load planning or like experience in a similar role
High school diploma or equivalent required; Associate’s or Bachelors degree in Transportation, Logistics, or related field preferred
Must be self-directed and take initiative to complete tasks
Ability to multitask in a team environment as this is a very fast paced work environment.
Ability to implement and partner with Compliance team on safety procedures
Proven track record in building internal and external partnerships to drive operational efficiencies and in dealing with customer issues and resolution
Excellent communication and presentation skills (written and verbal)
Ability to maintain/follow quality and safety standards
Strong organizational skills and attention to detail
Intermediate working knowledge of Microsoft Word, Excel, Dropbox, Outlook)
Knowledge of postal or commercial shipping methods and procedures (UPS, FedEx, Freight)
Experience with analyzing and reviewing data on incoming and outgoing shipments and making recommendations to enhance the process and grow the business
Advanced understanding of geographical area and mapping to facilitate efficient routing.
Solid understanding of shipping industry.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
