Our team is responsible for the authentication experience at eBay. We know that luxury buyers want the real deal and eBay’s Authenticity Guarantee provides peace of mind when shopping online, and we are looking for a Watchmaker to help deliver trusted experiences to our customers. We’re a fast-paced and agile workplace backed by a fun and encouraging environment that is passionate about helping our people learn and grow their careers faster than anywhere else.
About the role
At eBay, you will be responsible for the inspection and authentication of modern and vintage luxury watches. You'll work closely with your teammates and other operational departments throughout the day, ensuring eBay buyers receiving high quality, authentic products.
The ideal candidate will be a driven, organized, innovative thinker who is comfortable working across a variety of departments. The authentication operations team is essential to forging and maintaining lasting relationships with our millions of customers, serving as the primary contact between buyers and sellers.
Location: Newington, Sydney
Day-to-day responsibilities
Inspect, identify, and authenticate timepieces across all luxury watch brands
Inspect internal and external components and function of watches to determine authenticity, including skillfully opening and reassembling the watch
Inspect watches for missing components such as screws, pushers, etc.
Work with eBay software and technology systems to assess and document orders throughout the operational process. Keep detailed notes and enter accurate data into our authentication database, including release information, product SKUs, production dates and condition of orders
Ensure that gear trains, escapements, lubrication, torque, and precision tolerances often measured in microns are managed and maintained throughout the inspection process
Ensure the proper handling of watches being conscious of parts removal, avoiding scratching or blemishing surfaces or parts, and ensuring proper reconstruction after inspection
Ensure each watch is clean after each inspection
Proactively work with various Authenticity Guarantee teams and departments to optimise operational processes and best service our customers
The person we’re looking for
Knowledge of watches across all brands, including originals, luxury and re-releases
An eye for detail, with a precise and analytical mindset
Comfortable with technology platforms
Highly organized with demonstrated attention to detail
Dedicated to empowering the team around them and behaving inclusively in all that they do
Uphold our eBay beliefs and deliver our company DNA with impact
Ability to work autonomously as well as part of a team, in a fast-paced environment
Must be available and willing to work extended hours as occasionally needed, including weekends and holidays, to meet business needs
Must be able to hold and move boxes (up to 20kg)
Prior experience of authentication and watchmaking desired
We celebrate diversity at eBay
We love creating opportunities for others by connecting people from a diverse group of backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do every single day.
We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe and included, that you have a fair shot at great opportunities and that you can bring your unique self to work. To learn about our Diversity & Inclusion click here.
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Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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