Follow up with project teams for updates and closure actions.
Track governance actions and ensure timely completion.
Escalate overdue actions, risks, and critical issues.
Change & Compliance Management
Support change request documentation and tracking.
Ensure project records are audit-ready and compliant.
Maintain contract, SOW, and project repository documentation.
Support internal and external audit requests when required.
Stakeholder Coordination
Coordinate meetings, review sessions, and governance forums.
Prepare meeting minutes and action items.
Liaise with project teams, finance, procurement, HR, and customers.
Ensure timely communication of project updates and deliverables.
Required Skills & Competencies
Functional Skills
Project Coordination
PMO Governance
Reporting and Dashboard Management
Financial Tracking
Resource Management
Risk and Issue Tracking
Change Management
Documentation Management
Stakeholder Communication
Technical Skills
Microsoft Excel (Intermediate to Advanced)
Microsoft PowerPoint
Microsoft Word
Microsoft Teams
SharePoint
ServiceNow (Preferred)
Power BI (Preferred)
Microsoft Project (Preferred)
Soft Skills
Strong attention to detail
Excellent organizational skills
Good written and verbal communication
Analytical and problem-solving ability
Ability to manage multiple tasks simultaneously
Team collaboration and coordination skills
Customer-focused mindset
Experience
2–3 years of experience in PMO, Project Coordination, Project Administration, Business Operations, or Service Delivery support.
Experience in project reporting, governance tracking, and stakeholder coordination.
Exposure to managed services, infrastructure projects, workplace services, or IT service delivery environments is desirable.
Education
Bachelor's Degree in Business Administration, Commerce, Engineering, Information Technology, or related discipline.
Preferred Certifications
CAPM (Certified Associate in Project Management)
PRINCE2 Foundation
ITIL Foundation
Microsoft Project Fundamentals
Power BI Fundamentals
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