Support the development and maintenance of Service Catalog items, Record Producers, and workflow automations.
Assist in building and enhancing low-code applications using ServiceNow App Engine Studio and related platform capabilities.
Support the creation of tables, forms, workflows, and business logic based on project requirements.
Participate in system testing, troubleshooting, defect resolution, and platform support activities.
Support platform upgrades, patch testing, releases, and deployment activities.
Assist with integrations and API-based connectivity between ServiceNow and other applications.
Prepare and maintain technical documentation, user guides, knowledge articles, and support materials.
Participate in requirement-gathering sessions, solution workshops, and project discussions.
Follow ServiceNow development standards, governance processes, and best practices.
Collaborate with project teams on digital workflow solutions and process improvements.
Requirements
We are looking for students who
Are currently pursuing a Diploma or Bachelor's Degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline.
Have a basic understanding of programming, software development, information systems, or related IT concepts.
Demonstrate good analytical, troubleshooting, and problem-solving skills.
Have an interest in enterprise applications, workflow automation, low-code development, and digital transformation technologies.
Possess good verbal and written communication skills.
Are able to work independently as well as collaboratively within a team.
Are willing to learn new technologies and work in a project-based environment.
Have good organizational skills and attention to detail.
Preferred Technical Knowledge
Prior ServiceNow experience is not required. Exposure to or basic knowledge of any of the following would be an advantage:
IT Service Management (ITSM)
Basic understanding of Incident, Problem, Change, Request, or Knowledge Management.
Familiarity with IT service delivery concepts.
ServiceNow
Exposure to ServiceNow navigation, forms, lists, users, groups, or roles.
Basic awareness of platform administration and configuration concepts.
Programming & Web Technologies
Basic knowledge of JavaScript, HTML, or other programming/scripting languages.
Understanding of REST APIs or system integration concepts is an advantage.
Workflow & Low-Code Development
Interest in workflow automation and business process digitization.
Exposure to low-code/no-code application development is an advantage.
Databases & Data Management
Basic understanding of databases, data modelling, or data relationships.
Cloud & Enterprise Technologies
Interest in cloud platforms, enterprise applications, and digital workflow solutions.
Professional Skills
Analytical and problem-solving skills.
Good communication skills.
Teamwork and collaboration.
Adaptability and willingness to learn.
Attention to detail.
Ability to manage assigned tasks and meet deadlines.
What You Will Learn
During the internship, you will have the opportunity to
Gain hands-on exposure to the ServiceNow platform.
Learn from experienced ServiceNow architects, developers, and consultants.
Develop practical skills in ITSM, workflow automation, low-code development, and enterprise applications.
Gain exposure to real-world enterprise technology projects.
Develop technical troubleshooting, documentation, and problem-solving skills.
Build a foundation for a future career in ServiceNow development, consulting, or enterprise technology.
Why Join DXC?
Gain practical experience working with an enterprise digital workflow platform.
Receive exposure to real-world technology projects and business requirements.
Work alongside experienced technology professionals.
Develop technical and professional skills in a structured corporate environment.
Gain experience that complements your academic studies and supports your future career in technology.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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