This role is ideal for someone who enjoys mentoring others, values collaboration, and takes pride in building trusting relationships while delivering outstanding outcomes.
What you’ll be doing
Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user‑centred, and future‑ready
Shape and define technical and architectural designs, balancing innovation with practicality
Provide supportive technical leadership, mentoring junior architects and working collaboratively with onshore and offshore teams
Create and deliver engaging, accessible solution demonstrations that clearly show value to clients
Design and implement integrations between ServiceNow and client IT and business systems
Partner with development teams to thoughtfully resolve complex challenges across all stages of delivery
Continually grow your knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiences
Build strong, long‑lasting relationships with clients and colleagues, strengthening DXC’s reputation as a trusted advisor
Collaborate within DXC’s global ServiceNow community, sharing knowledge and helping others succeed
Contribute ideas and expertise to the evolution of DXC’s ServiceNow product roadmap
Ensure solution designs align with DXC architecture standards and frameworks, while remaining flexible to client needs
Be an active, engaged member of the wider DXC community, building your internal network and sharing best practices
What We're Looking for
Proven experience in consulting or professional services, delivering complex technical solutions
A track record of successfully delivering ServiceNow projects as a Solution Architect, on time and within budget
Certified ServiceNow System Administrator
Certified Implementation Specialist in at least one ServiceNow product suite
ITIL Foundation certification (v3 or v4)
Strong hands‑on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages
A solid understanding of ServiceNow integrations, including Integration Hub, SSO, Web Services, LDAP, JDBC, and related technologies
Experience working within complex client environments, adapting thoughtfully to differing needs and constraints
Knowledge of common business analysis techniques and delivery approaches
Experience with agile and traditional delivery methodologies
A communication style that is open, clear, and authentic, helping to build alignment and trust with stakeholders
A collaborative mindset, with the confidence to influence while valuing different perspectives
Resilience and determination, approaching challenges with curiosity and a solutions‑focused attitude
A genuine commitment to continuous learning and personal development
Experience with business solutions, particularly within CSDM / CMDB
Strong relationship‑building skills and the ability to create and sustain professional networks
Willingness to travel when needed to support clients and teams
About DXC
DXC Technology creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. DXC brings together a portfolio that spans software, services, and IT infrastructure to serve more than 1 billion customers in over 70 countries on six continents.
DXC invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
We help customers build IT investment strategies that support transformation and the ability to deliver on business goals.
What we offer
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.
You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions
As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance
You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more
Our Commitment to You
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
What's Next
If this sounds like a role where you could do your best work, we’d love to hear from you—please apply and start the conversation with us.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
