Where appropriate, assist in re-engineering processes to reduce cost and cycle time and improve the quality of production and service.
Analyse scheme and DXC performance data to identify performance again remuneration objectives and areas for improvement and opportunity.
Participate and contribute to the development of new initiatives, strategies, and processes to assist achieve gains in business performance, working with Continuous Improvement Team
Assist the Senior Management Team with planning and strategic orientation.
Provide direction to staff member/s regarding selected components and aspects of their work, as required.
Provide training, coaching and mentoring to assist employees reach their objectives, and enable progression and potential.
The Skills you'll bring
Understanding the Workers Compensation Legislation, regulations and guidelines
String understanding of the governing standards of practice
Strong understanding and Agent remuneration drivers
Highly experienced in GWCC, CRM salesforce, QLIK reporting and other scheme systems including but not limited to Kofax, Payments Plus etc.
Excellent oral and written communication skills
Highly developed self-management and organisation skills
Continuous improvement and initiative – including flexibility and ability to adapt to change
Effective consultation, negotiation and influencing skills.
Innovation and the ability to think laterally.
Strong analytical skills
Problem solving and decision making
Relationship building
Customer service focus
Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
Extensive resources to support your onboarding and continual development including DXC University.
We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.
More time to do the things you love with flexible leave options, including purchased leave.
Take time to give back with charitable and emergency services volunteer days.
Well-being matters to us and our Employee Assistance Program is there to support you and your family.
And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts.
We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.