Key Responsibilities
Plan & Strategy
Define and maintain network architecture roadmaps aligned with client and organisational strategy.
Research technological advancements to ensure voice and data networking solutions are continuously improved, supported, and aligned with industry and company standards.
Evaluate cost analyses and vendor comparisons for large-scale projects to ensure cost-effective and efficient operations.
Recommend investment decisions to management and customers based on independent assessment of current and future network performance, stability, and management issues.
Design & Transition
Generate conceptual, logical, and physical network architectures with supporting documentation, testing analyses, test plans, and risk assessments.
Determine methods and procedures for implementation of new technologies to enhance performance.
Assess customer needs and determine the most appropriate architectural approach.
Ensure all designs pass through defined tollgates with appropriate entry/exit criteria before progressing.
Obtain/Build & Delivery
Lead cross-functional teams that analyse, design, troubleshoot, and implement network architecture to meet client requirements.
Leverage resources from different teams to ensure customer needs are met.
Lead major proposal efforts and create strategies to win business in new markets or current accounts.
Measure feasibility of various approaches and assess current and future systems.
Operate & Support
Troubleshoot the most complex data and voice network and hardware problems.
Research and analyse significant, complex network problems that require evaluation of intangibles, including downstream effects on client satisfaction.
Ensure network solutions remain operationally stable and within agreed service levels.
What you'll need
Experience in networks, LAN/WAN, or management information systems.
Strong experience working with network systems, data and voic.e
A background working with networking principles, data and voice
Experience working with proprietary software and hardware
Experience working with computer systems across enterprise environments.
Analytical and creative problem-solving skills for design, creation, and testing of network architectures.
Project management skills with the ability to manage time, priorities, and tasks effectively.
Strong interpersonal skills to interact with customers and team members at all levels.
Excellent communication and presentation skills.
Leadership ability to effectively lead cross-functional teams.
Ability to work independently and as part of a team.
ITIL 4 Foundation or higher certification would be ideal!
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