Develop basic PowerShell scripts for endpoint diagnostics and automation.
Test Remote Actions and automation scripts in controlled environments before production deployment.
Perform data analysis to identify trends in device performance, application issues and endpoint health.
Assist in validating Nexthink use cases and documenting test results.
Support preparation of operational dashboards and management reports using Nexthink, Excel, Power BI and PowerPoint.
Maintain technical documentation, test cases and knowledge articles.
Work with senior engineers on integrations with technologies such as ServiceNow, Microsoft Intune, MECM/SCCM and Microsoft Entra ID.
Participate in team discussions, technical reviews and knowledge-sharing sessions.
Explore opportunities where telemetry and automation can improve end-user experience and IT support efficiency.
This progression mirrors practical work already performed in your environment, including custom NQL investigations, campaigns, Remote Actions, dashboards, DEX analysis and identification of self-healing opportunities.
Technical Skills
Essential
Candidates should have basic knowledge of
Windows 10/11 operating systems
Computer hardware and operating-system fundamentals
Basic troubleshooting concepts
Networking fundamentals
Microsoft Office / Microsoft 365
Programming or scripting fundamentals
Data analysis and logical problem solving
Good to Have
Exposure to any of the following would be an advantage
PowerShell
SQL or other query languages
Python
Power BI
Microsoft Intune
SCCM / MECM
ServiceNow
Microsoft Azure
Microsoft Entra ID
REST APIs / JSON
Endpoint management or monitoring tools
Prior Nexthink experience is not mandatory.
Education
Bachelor's degree or final-year student in
Computer Science
Information Technology
Computer Engineering
Electronics / Electronics & Communication Engineering
Data Science
Information Systems
or a related technical discipline.
Behavioral Competencies
We are looking for someone who demonstrates
Strong willingness to learn new technologies
Analytical and problem-solving mindset
Curiosity about how technology affects employee experience
Good written and verbal communication
Attention to detail
Ability to document technical work clearly
Ability to work collaboratively within a technical team
Ownership and accountability for assigned activities
Willingness to experiment, test and learn
What the Intern Will Learn
By the end of the internship, the candidate should have practical exposure to:
Nexthink Infinity → NQL & Analytics → DEX Monitoring → Dashboards → Campaigns → Remote Actions → PowerShell → Proactive Remediation → Automation → Use Case Development
Nexthink's current platform includes capabilities covering proactive alerts and diagnostics, applications, campaigns, collaboration experience and other DEX functions, making these suitable learning areas for an intern.
Eligibility
Must be currently enrolled in a Degree program (Any computer related program) at College or University
Intake:2026/2027
Duration: 4-6 months
Eligibility: Malaysian citizen
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