Perform solution architecture reviews and recommend optimization approaches
Operational Management
Administer and maintain the Archer SaaS platform infrastructure
Optimize system performance, ensure security posture, and maintain data integrity across the platform
Oversee user access management, role-based access controls (RBAC), and permission structures for multiple stakeholders
Conduct system monitoring, troubleshoot issues, and implement resolutions with minimal disruption to customers and internal operations
Plan, test, and execute system upgrades, patches, and platform enhancements with stakeholder coordination
Manage platform capacity planning, scalability considerations, and multi-tenant architecture
Create and maintain comprehensive technical documentation, including platform architecture, configuration guides, runbooks, and operational procedures
Monitor system usage, performance metrics, and user feedback to identify optimization opportunities
Stakeholder Engagement
Serve as a subject matter expert for Archer capabilities and best practices to internal and external stakeholders
Conduct training sessions and knowledge transfer to end users, administrators, business teams, and customers
Develop management strategies to facilitate adoption of new Archer features, platform updates, and customer configurations
Provide ongoing technical support and guidance to users across multiple regions, time zones, and customer organizations
Collaborate with IT security, audit, and compliance teams to ensure solutions meet enterprise governance standards
Partner with customer success teams to optimize implementations and drive platform adoption
Required Qualifications
Experience
Minimum 5+ years of professional experience as an Archer Administrator or Archer Engineer
Must be legally authorized to work in the US without requiring sponsorship now nor in the future
3+ years of experience managing Archer in production SaaS/cloud environments
Demonstrated experience implementing and operating Archer solutions for large, complex, multinational organizations
Proven experience translating complex business requirements into Archer technical solutions including regulatory compliance across multiple geographies
Experience with multiple Archer modules (Risk & Controls, Compliance, Audit, Policy Management)
Experience supporting or managing SaaS/multi-tenant environments (preferred with platform/infrastructure perspective)
Advanced Archer certifications (ACP Specialist, ACP Architect)
Experience with Archer Evolve (cloud-native Archer platform)
Technical Skills
Advanced proficiency in Archer platform configuration, customization, and administration
Strong understanding of Archer object models, fields, workflows, calculations, and reports
Experience with Archer integration patterns and integration tools (APIs, ETL, middleware)
Knowledge of GRC frameworks (ISO, SOX, NIST, PCI)
Experience with relational database concepts and data modeling
Working knowledge of cloud platforms (AWS, Azure, or similar)
Familiarity with API development and data integration tools
Education
Bachelor’s degree in computer science, Information Technology, Cybersecurity, Business Administration, or related field (or equivalent professional experience)
Archer Platform Certification (ACP) or equivalent demonstrated expertise
Required Competencies
Technical
Systems thinking and ability to design complex, interconnected solutions
Strong analytical and problem-solving skills
Attention to detail with ability to manage large volumes of configuration data
Ability to quickly learn complex business processes and technical systems
Interpersonal
Excellent communication skills across technical and non-technical audiences
Ability to work effectively with stakeholders at all organizational levels
Project management and organization skills
Ability to remain calm under pressure and prioritize competing demands
Cross-cultural competency and experience working with distributed global teams
Business Acumen
Understanding of governance, risk, and compliance principles
Ability to translate business language to technical requirements and vice versa
Strategic thinking about how Archer solutions can drive business value
Work Environment
Hiring across the US
If you are within 25 miles from a DXC Office, you´ll be expected to work hybrod mode twice a week
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $115,100 - $213,700.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
