This role is highly operations-focused and requires hands-on experience managing AWS infrastructure, monitoring cloud environments, troubleshooting production issues, implementing security and access controls, performing maintenance activities, and supporting automation and Infrastructure as Code initiatives. The ideal candidate is proactive, analytical, and comfortable working in a production environment while collaborating with infrastructure, engineering, security, and application teams.
Key Responsibilities
Administer and maintain enterprise AWS infrastructure, ensuring availability, performance, reliability, and operational stability.
Provision, configure, manage, and troubleshoot AWS services including EC2, S3, RDS, FSx, EBS, IAM, Route 53, CloudWatch, and Systems Manager.
Monitor AWS environments, respond to alerts, troubleshoot incidents, and perform root cause analysis and remediation.
Manage AWS identity and access controls, including IAM users, roles, policies, security groups, and permissions.
Administer AWS networking components including VPCs, subnets, route tables, NAT Gateways, VPNs, Direct Connect, and Elastic Load Balancing.
Support AWS Organizations and enterprise multi-account environments.
Perform operating system and infrastructure patching, configuration management, maintenance, and lifecycle activities.
Support backup, recovery, disaster recovery, and business continuity activities for AWS workloads.
Assist with Infrastructure as Code deployments and environment management using Terraform and/or AWS CloudFormation.
Develop and maintain operational automation using PowerShell, Bash, and/or Python.
Monitor infrastructure health, capacity, utilization, and performance, and identify opportunities for optimization.
Support AWS cost optimization and resource utilization initiatives.
Implement and maintain AWS security and operational best practices in accordance with enterprise policies and standards.
Maintain accurate infrastructure documentation, configuration records, procedures, and operational runbooks.
Collaborate with engineering, security, network, application, and infrastructure teams to support application deployments and ongoing operations.
Participate in production incident management, problem management, and change management processes.
Participate in on-call support and provide timely response to critical infrastructure incidents as required.
Basic Qualifications
High school diploma (required).
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (preferred).
4+ years of IT infrastructure experience, including at least 3 years of hands-on AWS administration experience.
Strong infrastructure operations and production support background.
Hands-on experience administering AWS core services, including EC2, S3, RDS, IAM, CloudWatch, Route 53, EBS, and VPC.
Strong understanding of AWS networking, including VPCs, subnets, route tables, security groups, NACLs, VPNs, Direct Connect, and load balancers.
Experience supporting AWS Organizations and multi-account enterprise environments.
Working knowledge of Infrastructure as Code using Terraform and/or CloudFormation.
Experience with AWS monitoring, logging, alerting, backup, and disaster recovery solutions.
Knowledge of AWS security, identity and access management, and cloud governance best practices.
Experience supporting production environments and resolving infrastructure incidents.
Strong troubleshooting, analytical, problem-solving, and communication skills.
Ability to work effectively with geographically distributed technical teams.
Preferred Qualifications
AWS Certified SysOps Administrator – Associate certification.
AWS Certified Solutions Architect – Associate or Professional.
Experience with automation and scripting using PowerShell, Bash, and/or Python.
Familiarity with CI/CD pipelines and DevOps practices.
Experience with enterprise monitoring, logging, and observability tools.
Experience with AWS cost management, resource optimization, and FinOps practices.
Knowledge of Azure or Google Cloud Platform (GCP).
Experience supporting large-scale, highly available AWS production environments.
Experience with ITIL-based incident, problem, change, and service management processes.
Work Environment
Candidates may be located anywhere within the United States, with a preference for candidates located in the Western U.S.
Participation in on-call support and occasional after-hours maintenance or incident response may be required.
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $66,700 - $123,900.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
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