Manage stakeholder communication during critical incidents, escalations, and planned maintenance activities.
Ensure platform availability, scalability, performance, and security compliance.
Participate in architecture discussions and recommend infrastructure modernization strategies.
Develop operational standards, automation frameworks, SOPs, and technical documentation.
Drive continuous improvement through automation, monitoring, and optimization initiatives.
Technical Skills
Containerization & Orchestration
Strong hands-on experience with
Docker
Kubernetes
Strong understanding of
Container lifecycle management
Cluster administration
Deployments, StatefulSets, Services, Ingress
Storage, networking, security, RBAC
Troubleshooting containerized production workloads
Cloud Platforms
Good working knowledge of Amazon Web Services (AWS), specifically
Amazon EC2
Amazon S3
Amazon ECS
Amazon EKS
Elastic Load Balancing, Auto Scaling, IAM, VPC fundamentals
CI/CD & Automation
Strong experience with
Jenkins
CI/CD pipeline design and implementation
Knowledge of
Git-based workflows
Infrastructure as Code (Terraform/Ansible preferred)
Scripting using Shell, Python, or PowerShell
Middleware & Application Platforms (Preferred)
Hands-on or working knowledge of
IBM WebSphere Application Server
Apache Tomcat
Experience in application deployments, patching, upgrades, and troubleshooting.
Operating Systems & Infrastructure
Strong administration and troubleshooting experience in
Linux-based systems
Windows Server environments
Knowledge of
Networking fundamentals
DNS, Load Balancers, SSL/TLS
Storage concepts
Monitoring and logging tools
Production Support
Experience in
Incident, problem, and change management
RCA preparation
Capacity planning
Performance tuning
Vulnerability remediation
Disaster recovery and high availability architectures
Leadership & Behavioral Competencies
Proven experience in leading technical teams and driving accountability.
Strong mentoring and coaching abilities for junior team members.
Self-driven, quick learner, and capable of independently handling critical situations.
Excellent analytical and problem-solving skills.
Strong ownership mindset with attention to detail.
Ability to prioritize effectively in high-pressure production environments.
Communication & Collaboration
Excellent verbal and written communication skills.
Strong stakeholder management and customer-facing communication capabilities.
Ability to work effectively with cross-functional teams across global regions.
Experience presenting technical updates, risk assessments, and executive summaries.
Work Schedule
Must be flexible to work in rotational shifts, including weekends, holidays, and on-call support, as required by business operations.
Preferred Additional Qualifications
Cloud certifications from Amazon Web Services preferred.
Kubernetes certifications such as CKA/CKAD preferred.
Experience with monitoring tools such as Prometheus, Grafana, or Splunk.
Exposure to security best practices, compliance frameworks, and DevSecOps methodologies.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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