What You'll Do…
Collections & Cash Application
Support collections efforts by engaging with customers to resolve payment issues professionally and efficiently.
Apply customer payments to appropriate accounts and ensure accurate record-keeping.
Reporting & Reconciliation
Prepare regular reports on payment status, cash reconciliations, and key metrics as appropriate.
Support month-end close activities by reconciling Accounts Receivable and contributing to financial reporting.
Collaboration
Work closely with cross-functional teams, including Collections, Sales, Customer Success, Implementation, and Business Systems, to address customer payment inquiries.
Assist with internal and external audits by providing requested documentation and supporting audit inquiries.
Process Improvement
Assist in the development and implementation of new processes and procedures to enhance the efficiency of accounts receivable.
Identify and recommend opportunities for process improvements in the order-to-cash cycle.
Customer & Payment Support
Investigate and respond to payment questions and requests
Monitor and respond to Zendesk tickets related to billing and payments.
What You Bring
Currently pursuing or recently completed a degree in Accounting, Finance, or a related field.
Strong attention to detail and a proactive approach to problem-solving.
Excellent written and verbal communication skills.
Ability to manage time effectively and meet deadlines in a fast-paced environment.
Proficiency in Microsoft Excel; familiarity with financial or billing software (e.g., Salesforce, Sage Intacct, Zuora, Zendesk) is a plus.
A collaborative mindset and eagerness to learn financial operations fundamentals.
Experience with or exposure to AI-powered tools (e.g., through coursework or hands-on use), with an interest in leveraging AI to improve efficiency in financial operations.
You’ll Get…
The hourly rate for this internship is $18–$25/hour.
This is a temporary, hourly internship position and is not eligible for the full-time employee benefits package. Interns will receive company-provided technology needed to perform their work.
At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
