Assure that people's needs are met, while taking a team approach to do so in an efficient and cost-effective manner. Some examples include but are not limited to: medical appointments, transportation, snow days, etc.
Works as part of a team to foster creativity throughout areas for growth, business development, and person-centered planning.
Rotates on-call responsibilities with other team members
Covers vacant shifts when needed.
Assure that Agency policies and procedures are adhered to including but not limited to the following: abuse and neglect, financial documentation, and human resources.
Be visible and have open communication with employees, those receiving services, families, and State employees. This visibility extends throughout all Area physical locations and all services provided.
Check and respond to emails and voicemails within 24 hours of receiving them.
Check T-Logs.
Contact Guardians and families at least once a month unless they specify different frequencies.
Communicate by each person’s preferred method of communication, such as email, phone, mail, etc.
As requested by the Area Director, visit each environment assigned to your team varying shifts to interact with as many employees and people supported as possible. On-site visits must include weekends, evenings, and morning shifts to the extent possible.
Complete all required documentation thoroughly and accurately within established timelines.
Check and respond to SCOMM’s.
Complete GER for all reportable incidents.
Contact Service Coordination for all required tasks such as GER, investigations, etc.
Initiate maintenance and vehicle requests.
Check emails and workday tasks daily.
Check and submit employee mileage, strategizing efficient use of area vehicles.
Establish and maintain consistent lines of communication with all stakeholders.
Promote a proactive approach when facing change.
Be directly involved with and promote inter-area collaboration of the planning, implementation and maintenance of projects that meet and exceed HCBS requirements.
