The ideal candidate is a solutions-oriented, hands-on analytics leader who understands shop-level operations, communicates insights clearly, and influences decision-making at all levels of the organization. This role plays a critical part in identifying opportunities, measuring impact, and guiding system-wide operational initiatives.
How you will Own It
Partner with Operations leadership and cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights
Lead complex analyses to identify operational opportunities, quantify impact, and guide strategic decision-making
Develop standardized reporting package to pin-point, monitor and optimize shop operations
Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action
Collaborate with Regional and District Managers to prioritize initiatives aligned to data-driven conclusions that improve cars per day
Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting
Mentoring and growing operations analyst
Support ongoing KPI reporting and operational performance tracking
Apply a strong understanding of shop-level operations to deliver practical, actionable recommendations
Identify business trends and key drivers impacting operational performance
Partner with data engineering teams to improve data quality, access, and usability
Support the development, execution, and measurement of system-wide operational changes
What you’ll Bring
Bachelor’s degree in a relevant field
5+ years of experience in business/operations analytics or commensurate experience
3+ years of experience in multi-shop management
1+ years of leading and mentoring analytics or operational teams
Advanced proficiency in Excel, including complex formulas and problem-solving with large data sets
Strong working knowledge of PowerPoint and Word for executive-level communication
Ability to write and understand basic SQL to extract data from relational databases
Demonstrated experience analyzing operational and performance metrics to identify business opportunities
Strong financial modeling, analytical, and strategic thinking skills
Excellent communication, presentation, and stakeholder collaboration skills
Ability to translate data into actionable initiatives and present recommendations to senior leadership
Highly organized, self-motivated, and comfortable operating in a fast-paced environment
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
#LI-DM1
#LI-Remote
#DBCORP
Position Location
North Carolina
Compensation Range
$107,700.00 - $192,300.00
Compensation Frequency
Annual
Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com
Get early access to 50% of your earned wages at any time through our myFlexPay program.
