Job Description
Duties and Responsibilities
Analyze data, develop and document process. Identify areas for improvement and continuous improvement opportunities.
Manage the problem reporting process by establishing reviews, enforcing policy, collecting metrics, actions and reviewing data for trends.
Develop and give presentations, as needed. Update user guides, documents and training material
Coordinate, schedule and prepare presentations for internal business operations risk reviews. Track and follow up on action items, document new and updated risks.
Participate in internal and external quality and/or property audits. Identify, investigate, and resolve issues
Interface with program managers and team members on contract requirements, customer deliverables and track deliverable status.
Skills and Abilities
Self-starting, organized, proactive and detail-oriented
Effective written and oral communication skills.
Proficiency with MS Word, Excel and PowerPoint.
Experience with collaborative work.
Experience with solving problems and contributing to process improvements.
Ability to manage projects, activities that require scheduling, planning and organizing.
Education
Bachelor’s degree in business or relevant degree is required.
Experience
3 years prior experience required in a Quality focused role.
Additional Job Description
This role requires US Citizenship and the ability to obtain a DOD security clearance
Onsite in Cambridge, MA.
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Job Location - City
Cambridge
Job Location - State
Massachusetts
Job Location - Postal Code
02139-3563
The US base salary range for this full-time position is $82,300.00 - $220,000.00 Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Union ranges will be in compliance with the collective bargaining agreement's approved rates by location and role. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and does not include bonuses or benefits.
