Responsibilities
Requirements Analysis: Understand key business drivers to explore, analyze, and map business and functional requirements.
Experience Mapping: Translate user journeys and stories into solutions that enhance employee and customer experience (EX/CX).
Solution Lifecycle Management: Drive end-to-end lifecycle—design, architecture, integration (buy vs. build), development, testing, and compliance with corporate standards and security policies.
Adoption & Support: Support implementation, user adoption, and define supplier/team support models.
Performance Management: Establish controls, KPIs, and measures for solution performance and reliability.
Integration & Optimization: Coordinate with Solution Managers and Business Process Managers for end-to-end process integration.
Roadmap Development: Define improvement and innovation roadmaps; assess resources, technology, and investment needs.
Team Support: Assist senior Solution Managers with workload analysis and capacity planning.
Ability to analyze and resolve problems using technical expertise and sound judgment. Strong communication skills to explain complex concepts and provide informal guidance to new team members.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering, EHS&S, or a related field.
Min 5+ years of work experience in the role.
Knowledge and experience with EHS and Sustainability processes and technologies.
Experience supporting sustainability, decarbonization, carbon accounting, environmental compliance, product carbon footprint (PCF), or lifecycle assessment (LCA) initiatives through digital solutions and data-driven capabilities.
Excellent written and verbal English communication skills.
Knowledge of AI, Generative AI, Microsoft Copilot, and automation technologies.
Strong understanding of system integration and application architecture, including API integrations, data flow analysis, end-to-end process integration, and Azure Integration Services.
Experience working with Databricks, SQL, and Azure DevOps.
Proficiency in Microsoft Power Platform (Power Apps, Power BI, Power Automate) and Copilot solutions.
Knowledge of software development concepts and modern application delivery practices.
Experience working in Agile/Scrum delivery environments.
Understanding of cloud-based technologies, enterprise data management, and digital transformation initiatives.
Your Skills
Business Requirements: The ability to gather, analyze, and translate business needs into clear functional and technical requirements that guide the design and delivery of effective digital solutions.
Solutions Delivery: Managing the full lifecycle of digital solutions—including design, integration, development, testing, deployment, optimization, and retirement—to ensure they meet performance, security, and usability expectations.
Design Thinking: Applying user‑centered methods such as journey mapping and experience analysis to create solutions that improve employee and customer experience while driving simplification, automation, and efficiency.
Integration Services: Coordinating and defining end‑to‑end system and process integrations to ensure seamless data flow and interoperability across applications, platforms, and business processes.
Strategic Planning: Developing solution roadmaps, identifying digital innovation opportunities, and aligning technology investments and resource needs with organizational strategy and long‑term business goals environment.
Additional notes
The ability to accommodate a flexible schedule aligned with international time zones is essential.
Relocation assistance is not provided with this position.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer
Transportation allowance (availability varies depending on location)
Meal subsidiaries/vouchers (availability varies depending on location)
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow Chemical International Pvt Ltd
Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.
A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
