What You’ll Do
Provide quality service to Acme Cryogenics’ internal and external customers in all assigned tasks, while always demonstrating Acme Cryogenics Values.
Ensures timely consistent delivery and reporting on this delivery of Acme Cryogenics Services purchased by and owed to customers.
Develop and deliver programs for Acme Cryogenics Staff, Acme Cryogenics Customers or potential Customers.
Develops and delivers in-service training programs for staff and measures the effectiveness of these programs.
Prepare and ensure area budgets and training objectives are set, communicated and achieved through proactive management.
Provide active participation in regional service training and meetings to ensure consistent material and service delivery
Implements the strategic direction to achieve business plans for the Field Service Organization.
Manages base costs of Field Service Hub.
Follows direction of the Sr. Field Service Manager to improve business and to achieve defined business goals.
Interfaces with Plant Operations personnel to support product warranty activities, placing emphasis on customer satisfaction.
Supports the needs of other segments/divisions as required.
Works with the other Field Service Manager’s to fully utilize the field service team in the most efficient manner.
Manage a field service team of 5 plus associates that have responsibilities for installations and services of Acme Cryogenics Products in a designated area of operation.
Prepares and monitors annual area budgets
Provides input and feedback to regional leadership on FS goals and progress.
This position interacts directly with customers or potential customers in which evening or weekend work may be required.
What You’ll Bring
Bachelor’s degree in related field preferred, and or 7-10 years of applicable and similar experience
Experience in field work and heavy customer contact is considered valuable and a critical key to the success of this position as well as staff development
Must have technical level working knowledge of Acme Cryogenics products.
Project or product management experience would be valuable
Internal and external training skills are required.
Highly developed organizational skills and ability to prioritize, plan and execute are key success factors in this position.
Exceptional interpersonal and communication skills.
Tig welding experience a plus
#LI-GP1 
This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.



All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
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Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
