Responsibilities Include
Identifying new areas within a client organization not currently covered by core measurement/programmatic solutions and engages the client to perform upsells (i.e. in-house ecommerce, analytics or social content teams)
Partner with relevant stakeholders and other internal DV resources to convey the value of DV solutions already used by the customer, and to identify, pitch, and close upsell opportunities
Cultivating meaningful relationships with senior client stakeholders in order to develop client specific value propositions, positioning DoubleVerify as a strategic/preferred partner.
Helping review customer product usage and identify gaps in knowledge or products in order to best meet customers needs
Identifying additional contacts across an organization to educate on DV, making DV solutions ‘stickier’ with the client while uncovering additional upsell opportunities
Working with Programmatic and Social specialists to ensure partnerships and additional product adoption is onboard effectively
Leading the response to RFPs/RFIs when issued by an existing customer
Evangelizing DoubleVerify’s value proposition, best practices and perspectives to our customers and our industry peers via events, webinars, and other direct client communications channels.
Responsible for organizing, requesting and presenting QBRs with insights provided from account management team
Defining the key retention growth strategy for your portfolio with clear guidance on relevant client and agency stakeholders, and client/opportunity prioritization
Ensuring revenue pipeline and activity is maintained, providing timely management / Salesforce reporting as required.
Ability to create deep partnerships based on value and a talent for consultative up selling and cross selling
Ability to handle multiple priorities in a fast-paced environment
Ability to analyze and articulate information with product team
Attending industry events and follow-up with leads generated in a timely fashion
Requirements
6+ years or equivalent experience in building relationships and influencing clients at relevant media agencies or at brands
Proven ability to grow revenue on specific strategic existing accounts
Demonstrated ability to think strategically to identify a brand’s key business objectives and challenges, and translate and build into compelling value propositions.
Team player mentality with experience working collaboratively cross functionally with internal stakeholders in service of providing best in class service to DV’s top clients
Contacts at client direct including but not limited to investment, brand safety, measurement & analytics, and ad ops team
Contacts at media agencies, and a strong knowledge of accounts, planning teams and planning cycles.
Solid troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-departmentally.
Skilled at communicating effectively throughout the organization.
Able to handle multiple priorities in a fast-paced environment.
Ability to craft a strong presentation and excellent communications skills.
Rigorous attention to detail, drive for excellence, and a positive can-do approach.
Bachelors or Master’s degree or equivalent experience
10-25% travel required
Proficient in English
