Dollar General

IT DEMAND COORDINATOR

United States · On-site
Salary not published
Posted 3 weeks ago

From Dollar General's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

What they ask for vs. your profile

Must have

Stakeholder management
Excel
Attention to detail
Communication
Customer service

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Dollar General

IT DEMAND COORDINATOR

United States · On-site
Salary not published
Posted 3 weeks ago

From Dollar General's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Job Responsibility

Demand Intake & Request Coordination(40%)

o Prepare incoming technology requests and enhancement submissions for Account Leads by organizing intake details, required documentation, and request-readiness information.
o Evaluate demand requests for completeness, required documentation, business context, and readiness for Account Lead review
o Coordinate intake discussions with business stakeholders and IT partners to capture request details, clarify scope, and prepare information for Account Lead review.
o Coordinate request routing to the appropriate technology, finance, and delivery partners for sizing, estimation, and evaluation.
o Maintain intake queues and ensure requests progress through established workflows.
o Provide status updates to stakeholders on pending and active requests.

Demand Tracking (30%)

o Ensure data accuracy, completeness, and consistency across demand repositories.
o Track requests through intake, readiness review, routing, and handoff to the appropriate evaluation or delivery owners.
o Maintain intake status, aging, completeness, and routing information to support demand visibility.

Stakeholder Communication & Coordination (15%)

o Coordinate discussions with business and IT partners for request-readiness.
o Communicate documented updates, next steps, and follow-up items to stakeholders based on direction from process, portfolio, or delivery owners.
o Escalate aging requests or missing information as appropriate.
o Maintain collaborative working relationships that support timely intake completion, routing, and request readiness.

Show the full description

Process Support (15%)

o Follow established intake procedures, documentation standards, and routing workflows as directed by process owners.
o Identify missing information, data-quality issues, or routing gaps and escalate them to the appropriate owner for resolution.

Job Qualifications

o Strong intake coordination, organization, and follow-through skills.
o Ability to manage multiple requests and priorities simultaneously.
o Excellent written and verbal communication skills.
o Strong attention to detail and data accuracy.
o Ability to coordinate effectively with cross-functional teams and stakeholders to gather information, confirm next steps, and support request readiness.
o Proficiency in Microsoft Excel, PowerPoint, Word, and Teams.
o Ability to review request information for completeness, accuracy, status, aging, and follow-up needs.
o Customer-focused mindset with strong follow-through, accountability, and attention to request completion.

Work Experience &/or Education

What they ask for vs. your profile

Must have

Stakeholder management
Excel
Attention to detail
Communication
Customer service
Data entry
Microsoft Office

What they ask for vs. your profile

Must have

Stakeholder management
Excel
Attention to detail
Communication
Customer service

IT DEMAND COORDINATOR

About the role

What they ask for vs. your profile

Must have

Similar jobs

IT DEMAND COORDINATOR

About the role

What they ask for vs. your profile

Must have

What they ask for vs. your profile

Must have

Similar jobs

What they ask for vs. your profile

Must have

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