Company Overview Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As the Senior Software Engineer, Applications Engineering, your role will be to architect, develop and build robust technology solutions that scale the Finance processes, and related systems. This involves close collaboration with teams across Business Transformation, Application Engineering, Application Product Management, Docusign Product, Data, and Integration teams. This position is an individual contributor role reporting to the Director, Application Engineering - Finance. Responsibility Engineer AI/ML pipelines to automate Subscription Billing, Invoicing, Collections and Cash Applications Build sophisticated design agents and prototypes leveraging GenAI, LLMs, RAG frameworks, and MLOps to deliver intelligent conversational insights and predictive financial forecasting Architect end-to-end technical designs for Oracle Cloud ERP S2P modules (PR/PO/AP/GL/Payments), focusing on scalable data models and resilient accounting patterns Develop high-throughput, event-driven inbound and outbound integrations using Oracle Integration Cloud (OIC), REST/SOAP APIs, and FBDI Implement advanced observability and reliability frameworks for integrations, emphasizing idempotency, automated retry logic, comprehensive logging, and real-time metrics Automate ERP lifecycle tasks (batch scheduling, regression testing, data refreshes) through standardized CI/CD pipelines and scripting to drive infrastructure-as-code maturity Partner with security engineers to design robust role-based access models and segregation-of-duties (SOD) rules at the technical object and privilege level Perform performance engineering for high-volume Subscription Billing, Invoicing, Collections and Cash Applications Engineer custom technical extensions (PL/SQL, Java/Groovy, VBCS/OCI) while strictly adhering to engineering, code quality, and security standards Select and leverage specialized Oracle platform capabilities (SLA, BI Publisher, OTBI, workflows) to meet functional requirements while aggressively minimizing technical debt Define technical specifications for global payment integration (e.g., ISO 20022/SEPA) and collaborate with Treasury stakeholders to ensure secure bank communications Lead the Order to Cash delivery lifecycle, from initial discovery and design to L3 engineering ownership, architectural documentation, and production support Develop optimized, parameterized BI Publisher and OTBI reports, integrating embedded analytics to provide actionable financial insights Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 9+ years of experience with Oracle Fusion Cloud Financials, specifically 6+ years of hands-on engineering in Subscription Billing, Invoicing, Collections and Cash Applications Expertise in designing high-performance integrations using Oracle Integration Cloud (OIC), VBCS, APEX, and FBDI, supported by a deep command of REST/SOAP web services, JSON/XML, and SFTP Proven experience deploying enterprise AI solutions leveraging LLMs, RAG architectures, Agentic AI, and MLOps to deliver intelligent insights and predictive forecasting Deep technical command of Oracle ERP Order to Cash data models, with hands-on proficiency in Subledger Accounting (SLA) rules, Workflow/BPM, BI Publisher, and OTBI Advanced capability in developing and tuning complex SQL and PL/SQL code to optimize reports, data extensions, and high-volume processing logic Focused engineering on system robustness and reliability, utilizing observability, automated error handling, idempotency, and data reconciliation techniques in high-volume environments Demonstrated commitment to secure, compliant design by ensuring all technical solutions adhere to SOX, auditability, and organizational security requirements Preferred Expertise in building or maintaining CI/CD pipelines, scripting migrations, and automating tests for Oracle Cloud ERP artifacts such as reports, integrations, and configurations Experience with cloud services from major public cloud platforms (AWS, Azure, Google Cloud, Oracle OCI) Focused engineering on system robustness and reliability, utilizing observability, automated error handling, idempotency, and data reconciliation techniques in high-volume environments Demonstrated commitment to secure, compliant design by ensuring all technical solutions adhere to SOX, auditability, and organizational security requirements Ability to manage the full development lifecycle, from initial requirements discovery and solution architecture through to deployment and ongoing production support Strong analytical and debugging skills to resolve complex issues across custom configurations and integrations, while effectively communicating technical insights to finance stakeholders Ability to manage the full development lifecycle, from initial requirements discovery and solution architecture through to deployment and ongoing production support Strong analytical and debugging skills to resolve complex issues across custom configurations and integrations, while effectively communicating technical insights to finance stakeholders Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. AI in Our Hiring Process At Docusign, we embrace technology to enhance efficiency and create a better candidate experience. We may record or transcribe interviews using enterprise AI tools to assist with meeting notes and interview documentation so our teams can stay fully engaged in the conversation. All hiring decisions remain 100% human-led. You have the right to opt out at any time by notifying your recruiter or interview team, with zero impact on your candidacy. We encourage using AI tools to research and prepare beforehand. However, to ensure an authentic evaluation, live AI assistance or external recording bots during interviews are not permitted. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-SA4 As the Senior Software Engineer, Applications Engineering, your role will be to architect, develop and build robust technology solutions that scale the Finance processes, and related systems. This involves close collaboration with teams across Business Transformation, Application Engineering, Application Product Management, Docusign Product, Data, and Integration teams. This position is an individual contributor role reporting to the Director, Application Engineering - Finance. Responsibility Engineer AI/ML pipelines to automate Subscription Billing, Invoicing, Collections and Cash Applications Build sophisticated design agents and prototypes leveraging GenAI, LLMs, RAG frameworks, and MLOps to deliver intelligent conversational insights and predictive financial forecasting Architect end-to-end technical designs for Oracle Cloud ERP S2P modules (PR/PO/AP/GL/Payments), focusing on scalable data models and resilient accounting patterns Develop high-throughput, event-driven inbound and outbound integrations using Oracle Integration Cloud (OIC), REST/SOAP APIs, and FBDI Implement advanced observability and reliability frameworks for integrations, emphasizing idempotency, automated retry logic, comprehensive logging, and real-time metrics Automate ERP lifecycle tasks (batch scheduling, regression testing, data refreshes) through standardized CI/CD pipelines and scripting to drive infrastructure-as-code maturity Partner with security engineers to design robust role-based access models and segregation-of-duties (SOD) rules at the technical object and privilege level Perform performance engineering for high-volume Subscription Billing, Invoicing, Collections and Cash Applications Engineer custom technical extensions (PL/SQL, Java/Groovy, VBCS/OCI) while strictly adhering to engineering, code quality, and security standards Select and leverage specialized Oracle platform capabilities (SLA, BI Publisher, OTBI, workflows) to meet functional requirements while aggressively minimizing technical debt Define technical specifications for global payment integration (e.g., ISO 20022/SEPA) and collaborate with Treasury stakeholders to ensure secure bank communications Lead the Order to Cash delivery lifecycle, from initial discovery and design to L3 engineering ownership, architectural documentation, and production support Develop optimized, parameterized BI Publisher and OTBI reports, integrating embedded analytics to provide actionable financial insights Basic 9+ years of experience with Oracle Fusion Cloud Financials, specifically 6+ years of hands-on engineering in Subscription Billing, Invoicing, Collections and Cash Applications Expertise in designing high-performance integrations using Oracle Integration Cloud (OIC), VBCS, APEX, and FBDI, supported by a deep command of REST/SOAP web services, JSON/XML, and SFTP Proven experience deploying enterprise AI solutions leveraging LLMs, RAG architectures, Agentic AI, and MLOps to deliver intelligent insights and predictive forecasting Deep technical command of Oracle ERP Order to Cash data models, with hands-on proficiency in Subledger Accounting (SLA) rules, Workflow/BPM, BI Publisher, and OTBI Advanced capability in developing and tuning complex SQL and PL/SQL code to optimize reports, data extensions, and high-volume processing logic Focused engineering on system robustness and reliability, utilizing observability, automated error handling, idempotency, and data reconciliation techniques in high-volume environments Demonstrated commitment to secure, compliant design by ensuring all technical solutions adhere to SOX, auditability, and organizational security requirements Preferred Expertise in building or maintaining CI/CD pipelines, scripting migrations, and automating tests for Oracle Cloud ERP artifacts such as reports, integrations, and configurations Experience with cloud services from major public cloud platforms (AWS, Azure, Google Cloud, Oracle OCI) Focused engineering on system robustness and reliability, utilizing observability, automated error handling, idempotency, and data reconciliation techniques in high-volume environments Demonstrated commitment to secure, compliant design by ensuring all technical solutions adhere to SOX, auditability, and organizational security requirements Ability to manage the full development lifecycle, from initial requirements discovery and solution architecture through to deployment and ongoing production support Strong analytical and debugging skills to resolve complex issues across custom configurations and integrations, while effectively communicating technical insights to finance stakeholders Ability to manage the full development lifecycle, from initial requirements discovery and solution architecture through to deployment and ongoing production support Strong analytical and debugging skills to resolve complex issues across custom configurations and integrations, while effectively communicating technical insights to finance stakeholders
