Company Overview Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Our Product Management organization builds the systems and experiences that power our go-to-market (GTM) strategy and sales motion. We are looking for an Intern Product Manager to help define features, streamline workflows, and explore Al-powered capabilities that make our GTM and sales systems more scalable and intelligent. As an intern on the Product Management team, you will work closely with senior product managers, GTM Operations, engineers, designers, and data/Al specialists to gather requirements, shape the roadmap, support launches, and measure impact on key business outcomes. This is an internship role for 3 months of duration. This position is an individual contributor role reporting to the Sr. Manager, Business Applications. Responsibility Conduct user research to understand pain points and opportunities in GTM and sales workflows Select and optimize technical tools, potential Al solutions to improve productivity and solve complex problems, fostering a culture of learning Document product requirements and translate business needs into clear user stories and acceptance criteria Support product roadmap planning and prioritization in partnership the applications team Identify areas of improvements and Al-driven automations Apply a conceptual understanding of Al or ML and systems thinking to orchestrate Al microservices across core enterprise platforms, leveraging proficiency in data reasoning and context engineering to guide intelligent analysis and agile delivery Demonstrate conceptual understanding of supervised or unsupervised learning, Large Language Models (LLMS), RAG architecture, and embeddings (Deep coding is not required, but architectural understanding is essential) Collaborate with application and engineering teams to build Al prototypes Contribute to requirements workshops and feedback sessions, capturing inputs and aligning on expected outcomes Collect, organize, and analyze product usage and business metrics (e.g., adoption, operational efficiency, customer satisfaction) Partner with design and engineering teams to clarify requirements and keep stakeholders aligned on status and timelines Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Currently pursuing a bachelor's or master's degree in Computer Science, Artificial Intelligence, Engineering, Business, or a related field, Graduating December 2027, May/June 2028 Experience with SDLC and Product Management Lifecycle Experience with tools like Lucid, JIRA, Reports and Dashboards and Confluence Experience with Google Suite Preferred Computer Science, Artificial Intelligence, Engineering, Business, or a related field Strong analytical and problem-solving skills, with an ability to break down complex processes Self-starter mindset with strong organizational skills and attention to detail Excellent written and verbal communication-comfortable conducting interviews and presenting to stakeholders Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: 41 - 44 $/hour Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. AI in Our Hiring Process At Docusign, we embrace technology to enhance efficiency and create a better candidate experience. We may record or transcribe interviews using enterprise AI tools to assist with meeting notes and interview documentation so our teams can stay fully engaged in the conversation. All hiring decisions remain 100% human-led. You have the right to opt out at any time by notifying your recruiter or interview team, with zero impact on your candidacy. We encourage using AI tools to research and prepare beforehand. However, to ensure an authentic evaluation, live AI assistance or external recording bots during interviews are not permitted. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid Our Product Management organization builds the systems and experiences that power our go-to-market (GTM) strategy and sales motion. We are looking for an Intern Product Manager to help define features, streamline workflows, and explore Al-powered capabilities that make our GTM and sales systems more scalable and intelligent. As an intern on the Product Management team, you will work closely with senior product managers, GTM Operations, engineers, designers, and data/Al specialists to gather requirements, shape the roadmap, support launches, and measure impact on key business outcomes. This is an internship role for 3 months of duration. This position is an individual contributor role reporting to the Sr. Manager, Business Applications. Responsibility Conduct user research to understand pain points and opportunities in GTM and sales workflows Select and optimize technical tools, potential Al solutions to improve productivity and solve complex problems, fostering a culture of learning Document product requirements and translate business needs into clear user stories and acceptance criteria Support product roadmap planning and prioritization in partnership the applications team Identify areas of improvements and Al-driven automations Apply a conceptual understanding of Al or ML and systems thinking to orchestrate Al microservices across core enterprise platforms, leveraging proficiency in data reasoning and context engineering to guide intelligent analysis and agile delivery Demonstrate conceptual understanding of supervised or unsupervised learning, Large Language Models (LLMS), RAG architecture, and embeddings (Deep coding is not required, but architectural understanding is essential) Collaborate with application and engineering teams to build Al prototypes Contribute to requirements workshops and feedback sessions, capturing inputs and aligning on expected outcomes Collect, organize, and analyze product usage and business metrics (e.g., adoption, operational efficiency, customer satisfaction) Partner with design and engineering teams to clarify requirements and keep stakeholders aligned on status and timelines Basic Currently pursuing a bachelor's or master's degree in Computer Science, Artificial Intelligence, Engineering, Business, or a related field, Graduating December 2027, May/June 2028 Experience with SDLC and Product Management Lifecycle Experience with tools like Lucid, JIRA, Reports and Dashboards and Confluence Experience with Google Suite Preferred Computer Science, Artificial Intelligence, Engineering, Business, or a related field Strong analytical and problem-solving skills, with an ability to break down complex processes Self-starter mindset with strong organizational skills and attention to detail Excellent written and verbal communication-comfortable conducting interviews and presenting to stakeholders
