Company Overview Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Lead Software Engineer on the Data Protection team, you'll be a key player in building the cryptographic foundation for Docusign's global infrastructure. You'll drive the engineering for our enterprise key management platform - owning the systems that enable customers to control their own encryption keys and extending cryptographic protection across our data stores and services. Looking ahead, you'll help define how key management and cryptographic controls evolve alongside Docusign's platform - ensuring our data protection posture stays ahead of industry standards and enterprise customer expectations. Our team is passionate about delivering high-quality, fully-tested code to ensure the level of security and reliability our customers depend on. This is a hands-on role where you'll help drive technical direction, secure our platform, and directly enable Docusign's Intelligent Agreement Management by delivering trusted data protection solutions to enterprise customers. This position is an individual contributor role reporting to Sr. Manager, Software Engineering. Responsibility Design and build cryptographic key management systems that support the full key lifecycle generation, distribution, rotation, revocation, and expiry across cloud environments at enterprise scale Build and maintain operational tooling for the health, observability, and reliability of cryptographic services and key integrations Drive adoption of encryption best practices across Docusign's platform, establishing and evolving standards for data-at-rest and data-in-transit protection Collaborate with engineering teams across the company to ensure their systems correctly support data protection requirements - advising on encryption patterns, key management constraints, and data isolation boundaries Contribute to threat modeling and security design reviews for new platform initiatives, identifying cryptographic and data protection risks early in the development lifecycle Develop high-quality, ship-ready code covered by a full test suite Conduct design and code reviews with a focus on security and availability not just coding to a spec Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years of hands-on development experience in C# or other object-oriented languages 12+ years of software engineering experience in high-scale distributed systems Experience with cloud Key Management Services (KMS) AWS KMS, Azure Key Vault, GCP Cloud KMS, or equivalent - including key lifecycle management (rotation, revocation, expiry) and cross-tenant or cross-account key access patterns Experience with encryption fundamentals key wrapping (DEK/KEK model), asymmetric key operations, and cryptographic key lifecycle management B.S. or M.S. in Computer Science or equivalent experience Preferred Experience with .NET microservice architecture (C#) in a high-scale production environment Hands-on experience with Azure Key Vault RBAC authorization model, Managed Identity integration, Encryption Scopes, and CMK-enabled data services Experience with cloud infrastructure provisioning at scale - IaC tooling (Terraform, Bicep, or equivalent), per-tenant resource automation, and multi-region deployments Experience building monitoring and alerting for cryptographic services, including key access health and resource state observability Experience building large-scale, highly available, and reliable applications Experience with CI/CD pipelines and DevSecOps practices Strong organizational, problem-solving, communication, and collaboration skills Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington: $178,900.00 - $262,825.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid As a Lead Software Engineer on the Data Protection team, you'll be a key player in building the cryptographic foundation for Docusign's global infrastructure. You'll drive the engineering for our enterprise key management platform - owning the systems that enable customers to control their own encryption keys and extending cryptographic protection across our data stores and services. Looking ahead, you'll help define how key management and cryptographic controls evolve alongside Docusign's platform - ensuring our data protection posture stays ahead of industry standards and enterprise customer expectations. Our team is passionate about delivering high-quality, fully-tested code to ensure the level of security and reliability our customers depend on. This is a hands-on role where you'll help drive technical direction, secure our platform, and directly enable Docusign's Intelligent Agreement Management by delivering trusted data protection solutions to enterprise customers. This position is an individual contributor role reporting to Sr. Manager, Software Engineering. Responsibility Design and build cryptographic key management systems that support the full key lifecycle generation, distribution, rotation, revocation, and expiry across cloud environments at enterprise scale Build and maintain operational tooling for the health, observability, and reliability of cryptographic services and key integrations Drive adoption of encryption best practices across Docusign's platform, establishing and evolving standards for data-at-rest and data-in-transit protection Collaborate with engineering teams across the company to ensure their systems correctly support data protection requirements - advising on encryption patterns, key management constraints, and data isolation boundaries Contribute to threat modeling and security design reviews for new platform initiatives, identifying cryptographic and data protection risks early in the development lifecycle Develop high-quality, ship-ready code covered by a full test suite Conduct design and code reviews with a focus on security and availability not just coding to a spec Basic 12+ years of hands-on development experience in C# or other object-oriented languages 12+ years of software engineering experience in high-scale distributed systems Experience with cloud Key Management Services (KMS) AWS KMS, Azure Key Vault, GCP Cloud KMS, or equivalent - including key lifecycle management (rotation, revocation, expiry) and cross-tenant or cross-account key access patterns Experience with encryption fundamentals key wrapping (DEK/KEK model), asymmetric key operations, and cryptographic key lifecycle management B.S. or M.S. in Computer Science or equivalent experience Preferred Experience with .NET microservice architecture (C#) in a high-scale production environment Hands-on experience with Azure Key Vault RBAC authorization model, Managed Identity integration, Encryption Scopes, and CMK-enabled data services Experience with cloud infrastructure provisioning at scale - IaC tooling (Terraform, Bicep, or equivalent), per-tenant resource automation, and multi-region deployments Experience building monitoring and alerting for cryptographic services, including key access health and resource state observability Experience building large-scale, highly available, and reliable applications Experience with CI/CD pipelines and DevSecOps practices Strong organizational, problem-solving, communication, and collaboration skills
