Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and tech. Embraces and applies digital innovations and tech solutions to build business. Eagerly learns and integrates new technologies where they matter most.
Superior organizational and time management skills with ability to prioritize and meet deadlines.
Ability to learn new software and tools for order placement and project collaboration.
What You’ll Do and Impact
Oversee Aptura and Capital projects to ensure customers’ expectations are met with regard to scope, timeline, budget and service requirements while maximizing project profitability.
Create accurate quotes or proposals, including requesting pricing, freight, logistic and/or installation quotes and drafting quotes or proposals for customers.
Coordinate and plan the execution of all orders with the customer and project team through order placement and proactive communication of shipment and delivery information.
Manage changes in the fulfillment process to meet project timelines and budgets, while minimizing net loss. Provide proactive communication to Capital Sellers, Aptura Project Managers, Designers and other sales/studio partners.
Participate in targeted customer visits capturing all customer selections, customer phone calls, and traveling on-site as needed.
Experience
4+ years of experience in project management, operations, or customer-facing roles with increasing responsibility.
Demonstrated success managing multiple concurrent projects involving cross-functional stakeholders, suppliers, and service providers.
Experience identifying and mitigating large-scale project risks while balancing customer satisfaction, operational efficiency, and profitability.
Proven ability to make independent decisions, offer creative problem-solving and drive results in a fast-paced, ambiguous environment.
Experience leveraging technology, automation, AI tools, or process improvement methodologies to improve efficiency and outcomes preferred.
Additional Items of Interest
Bachelor’s degree in Business, Communications, or related field
Project Management certification of interest but not required
Job to be performed in the location listed. Generous benefit package available.
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