Be responsible for improving dataset coverage, methodology, quality, traceability and timeliness, using appropriate process redesign, automation and AI-enabled approaches without compromising accuracy or trust.
Partner closely with Engineering and UX to define, build and launch high-quality product experiences and Data-as-a-Service capabilities that make stewardship intelligence easy to find, understand and use.
Build deep understanding of the needs of institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporate issuers. Use customer research, market insight and product data to guide decisions.
Partner with Commercial, Marketing, Sales and Customer Success to support product positioning, packaging, launch readiness, adoption and ongoing customer value.
These are the essentials you’ll need to get an interview
Significant experience in Product Management, Research Operations, Data Products or a related discipline, including experience leading teams and setting strategy for complex products or datasets.
Mandatory domain experience in stewardship, proxy voting, corporate governance, executive compensation, investor relations or a closely related capital-markets domain, with the credibility to engage institutional investors, compensation advisers, governance professionals and corporate issuers. Candidates without substantial relevant domain experience will not be considered.
Demonstrated success owning and delivering B2B SaaS, data or intelligence products from customer discovery and strategy through roadmap execution, launch and ongoing performance improvement.
Proven experience leading research or data operations teams responsible for large-scale structured datasets and enterprise-grade quality standards.
A track record of improving manual, people-intensive processes through operating-model redesign, automation or AI while maintaining quality, control and team engagement.
Exceptional communication, analytical judgement and stakeholder-management skills, with the ability to influence senior leaders and work effectively across Product, Engineering, UX, Commercial, Marketing, Sales and Customer Success.
It would be great if you had these too, but we’ll support you if you don’t
Experience with Data-as-a-Service, data feeds, data licensing or other data-product business models.
Hands-on experience applying LLMs, machine learning or intelligent automation to regulatory filings and other unstructured documents.
Familiarity with data provenance, research methodology, quality frameworks and governance of externally sourced data.
Experience in or working closely with organisations comparable market-intelligence providers.
#LIHybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.
At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.
Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes
