What you’ll be doing
Welcome and engage with visitors, make food and beverage recommendations, answer menu questions, and take and process orders and payments.
Prepare and serve a range of beverages, using your mixology skills and knowledge of spirits, whisky and cocktails.
Deliver a positive guest experience by following service standards and communicating menu items, beverage descriptions and specials clearly.
Maintain the presentation and cleanliness of the bar, follow health and safety procedures, and take part in stock counts and replenishment.
Work with the team to achieve service, revenue and profitability targets, while keeping up to date with beverage trends and opportunities to improve the menu.
Support Diageo’s sustainability commitments and responsible drinking programme, and align with relevant alcohol licensing laws.
Share guest feedback with management, take part in training and apply what you learn, and support other teams when required.
You’ll have the opportunity to bring your creativity to the drinks offering, build your knowledge of world-renowned whisky brands and contribute to experiences that visitors will remember.
What you’ll bring
At least two years’ experience as a bartender in a similar high-quality hospitality environment, alongside experience in a customer-facing role.
Strong knowledge of beverages, spirits, whisky and cocktails; a recognised mixology or beverage qualification is an advantage.
A friendly, confident and engaging approach, with excellent communication and customer-service skills.
The ability to work collaboratively, stay organised, solve problems and maintain attention to detail, including when handling stock and payments.
Commercial awareness and the ability to work towards budgets and performance targets, with a good understanding of health, safety and responsible alcohol service.
Please note: This role involves evening and weekend work.
Working with us
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.
We recognise and value performance, offering our people a highly competitive rewards and benefits package. Specific benefits for this role were not detailed in the job description and can be added once confirmed.
Inclusion and belonging
Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.
We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.
Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.
Ready to bring your best? This could be your opportunity.
If you require a reasonable adjustment, please ensure that you assemble this information when you submit your application.
Recruitment scam warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we’ll never ask for money.
Worker Type
Regular
Primary Location
Princes Street
Additional Locations
Job Posting Start Date
2026-11-05
