DHL
Senior Territory Service Representative
- Bangalore, India · On-site
- Salary not published
- Posted last week
From DHL's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
Job Title: Senior Territory Service Representative – Operations. Function : Operations. Reports To: Inbound Shift In-charge / Outbound Shift In-charge. Location : Branch / Service Centre . Travel R...
Skills: pickup and delivery operations, route planning, proof of delivery management, cash on delivery handling, shipment handling, customer relationship management, mobile scanner usage, digital application usage, shipment documentation, standard operating procedures compliance, vehicle operation, safety compliance, team mentoring, coaching and knowledge sharing, process improvement, operational excellence, customer service, complaint resolution, on-time delivery, field operations, basic computer skills, english reading and communication
What they ask for vs. your profile
Must have
- Training and coaching
- Customer service
- Process improvement
- Route planning
- SOPs