DHL
Manager – Customer Programs
- Chengdu, China · On-site
- Salary not published
- Posted 2 months ago
From DHL's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
Main Accountabilities：1.Serve as the primary contact for assigned customers, ensuring the delivery of agreed service commitments and KPIs.2. Coordinate with global origins, destinations, and cross-...
Skills: customer relationship management, supply chain management, logistics operations, freight forwarding, account management, order management systems, sop compliance, process improvement, performance analysis, stakeholder management, negotiation, ms excel, ms powerpoint, ms outlook, supply chain visibility platforms, training delivery, documentation management, cross-functional collaboration, presentation skills
What they ask for vs. your profile
Must have
- Microsoft Office
- Supply chain
- Contract negotiation
- Customer success
- Excel
- KPI tracking
- Logistics
- Presentation skills
- Process improvement
- Stakeholder management