DHL
IT Help Desk Engineer
- Cairo, Egypt · On-site
- Salary not published
- Posted 6 weeks ago
From DHL's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
Role Purpose. The IT Service Support Analyst delivers high-quality first-line technical assistance, end-user computing support, and incident management across DHL Express. Operating within establis...
Skills: it service management, incident management, cisco certified network associate, technical support, itsm platforms, microsoft 365, windows operating systems, network troubleshooting, tcp/ip, dns, dhcp, wi-fi architecture, enterprise it asset management, software licensing compliance, it security practices, servicenow, ticketing systems, analytical problem solving, english proficiency, evidence collection, knowledge base documentation, cross-functional collaboration
What they ask for vs. your profile
Must have
- IT support
- Network administration
- Microsoft Office
- Problem solving
- ServiceNow
- Troubleshooting