DHL
Customer Service Agent
- Chennai, India · On-site
- Salary not published
- Posted 7 weeks ago
From DHL's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
Position Overview. DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around,...
Skills: crm software, email support, customer service, translation tools, microsoft office suite, google workspace, shipment tracking, documentation management, written communication, problem solving, data entry, email management systems, ticketing platforms, dispute resolution, chargeback processes, gdpr compliance, process improvement, bilingual communication, chat support platforms, omnichannel support tools, logistics knowledge, international data privacy, training and mentoring, analytics
What they ask for vs. your profile
Must have
- Customer service
- Logistics
- Bilingual Spanish
- CRM
- Data entry
- Google Workspace
- Microsoft Office
- Problem solving
- Process improvement
- Training and coaching