DHL
Customer Program Manager, AFR Customer Operations
- Shanghai, China · On-site
- Salary not published
- Posted 4 weeks ago
From DHL's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
Job Accountabilities. External. To overall supervise and oversee the performance of the assigned accounts, an escalation contact to customer for critical emergency management beyond the regular bus...
Skills: customer operations management, logistics management, supply chain management, process improvement, performance management, change management, team leadership, stakeholder management, resource allocation, kpi analysis, edi, logistics applications, product knowledge (afr, ofr), salesforce, presentation skills, negotiation, facilitation, analytical skills, coaching, motivation, cultural competence
What they ask for vs. your profile
Must have
- Leadership
- Logistics
- Change management
- Contract negotiation
- Critical thinking
- Operations management
- Presentation skills
- Process improvement
- Salesforce
- Stakeholder management