The IT Infrastructure Asset and Lifecycle Analyst is an IT-based role focused on software licensing, infrastructure subscriptions, software, license, and support renewals, contract records, and audit coordination. You will work with technical service owners to translate usage, entitlement, and service requirements into timely software, license, and support renewal plans, complete internal requests, and reliable operational and financial information.
You will also coordinate evidence collection, control documentation, and audit follow-up, reducing administrative effort for IT administrators and engineers. The role works within established IT, Global Procurement, Legal, and Finance processes; technical owners retain responsibility for validating evidence, operating controls, and implementing remediation.
Where you come in
Asset, licensing, and lifecycle coordination
Maintain accurate IT Infrastructure records for software entitlements, subscriptions, maintenance and support coverage, related agreements, service owners, quantities, costs, expiration dates, auto-renewal provisions for software, licenses, and support, and termination notice periods.
Own the IT Infrastructure software, license, and support renewal calendar. Engage technical owners early to confirm requirements, validate quantities and coverage periods, and coordinate software reduction, or retirement decisions through the appropriate stakeholders.
Reconcile license entitlements, assignments, usage, and infrastructure commitments with platform and engineering teams; identify unused subscriptions, duplicate coverage, and opportunities to right-size services.
Support major enterprise software renewals, covering Software as a Service, cloud subscriptions and agreements such as the Microsoft Enterprise Agreement, by consolidating IT requirements, usage and entitlement data, true-up inputs, and stakeholder reviews for IT leadership and Global Procurement.
IT operational and financial coordination
Prepare and track IT-side requisitions, supplier onboarding requests, Legal Matters, contract review requests, and supporting documentation through approved workflows. Follow up on approvals, purchase order status, receipt confirmation, and closure with the responsible teams.
Review quotations, order forms, and invoices for alignment with approved IT requirements, quantities, service periods, and agreed pricing. Coordinate corrections and route issues to Global Procurement, Legal, or Accounts Payable as appropriate.
Track purchase orders, invoices, IT Infrastructure costs, and committed spend. Provide accurate information to the Infrastructure Planner, Finance, and IT leadership for budgets, forecasts, accruals, and reconciliation.
Coordinate vendor and internal follow-up on licensing, subscription activation, support coverage, billing, and software renewal status. Escalate technical service issues to the appropriate IT service owners.
Audit and compliance support
Coordinate IT Infrastructure audit requests by gathering supporting documentation, organizing evidence, tracking deadlines, and following up with responsible teams.
Maintain audit-ready records for software licensing, infrastructure assets, subscriptions, contracts, and support coverage, with clear ownership and supporting documentation.
Support recurring control activities by preparing reports, reconciling records, and documenting reviews performed by the appropriate IT owners. Coordinate owner validation before evidence is submitted.
Track audit findings and remediation actions, maintaining status updates and supporting documentation through closure confirmed by the accountable owners.
Improve lifecycle tracking, audit documentation, reporting, and administrative workflows to reduce manual effort, strengthen data quality, and support timely decisions.
What makes you successful
Bachelor's degree in Information Technology, Business, Finance, Accounting, or a related field, or equivalent relevant experience.
Relevant experience in IT asset or software lifecycle management, software licensing, technology contract administration, IT financial operations, or IT purchasing support.
Practical understanding of enterprise licensing and subscription models, maintenance coverage, and software, license, and support renewals, including reconciliation of entitlement, usage, quantity, and cost information.
Working knowledge of Microsoft enterprise licensing and true-up processes. Experience supporting software, license, and support renewals under the Microsoft Enterprise Agreement or other large enterprise software agreements is strongly preferred.
Experience maintaining contract records, tracking software, license, and support renewals, and coordinating requisitions, purchase orders, invoices, and approvals through enterprise systems such as Coupa, Oracle, Basware, or similar platforms.
Experience supporting IT audits, evidence collection, control documentation, or compliance reporting is preferred.
Strong analytical and Excel skills, attention to detail, and the ability to manage overlapping software, license, and support renewal deadlines and audit deadlines, follow through on dependencies, and escalate issues appropriately.
Clear written and verbal English communication skills, effective collaboration with global technical and business teams.
Willing to work in a US Pacific Time schedule.
Other skills and In-Depth Knowledge
Familiarity with IT Infrastructure technologies and services, including enterprise hardware, software, telecommunications, cloud platforms such as Microsoft Azure and Google Cloud, managed services, maintenance, and professional services.
Understanding of SaaS subscription and consumption-based cloud models, including license metrics, usage commitments, software, license, and support renewal cycles, and cost drivers.
Ability to read technology agreements and order forms to identify coverage, quantities, expiration dates, notice periods, and operational dependencies, while referring legal interpretation and approvals to the appropriate owners.
Ability to maintain organized, traceable audit evidence and protect confidential supplier, contractual, licensing, financial, and security-related information.
A proactive, service-oriented approach, strong follow-through, and a continuous-improvement mindset.
What you’ll get
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required
0-5%
Experience and Education Requirements
Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.
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