Creates and maintains technical documentation, operating procedures, troubleshooting guidance, and knowledge articles for supported DevOps platforms.
Assists with troubleshooting application-development and software-delivery issues, escalating complex problems to senior engineers as appropriate.
Collaborates with software developers, infrastructure engineers, cybersecurity teams, database teams, and other technology groups to improve the reliability, security, and efficiency of software delivery.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires an undergraduate degree in Computer Science, Information Systems, Engineering, Cybersecurity, or a related technical discipline and zero (0) to two (2) years of related professional experience, or an equivalent combination of education and experience.
Experience may include internships, co-op assignments, academic projects, labs, certifications, open-source contributions, or professional work involving software development, cloud technologies, automation, DevOps, or IT infrastructure.
KNOWLEDGE, SKILLS & ABILITIES
Foundational knowledge of DevOps, DevSecOps, CI/CD, source control, and software-development lifecycle concepts.
Familiarity with Git and GitHub or comparable source-control platforms.
Familiarity with Azure DevOps and/or GitHub-based CI/CD pipelines.
Basic understanding of cloud platforms, preferably Google Cloud Platform or comparable cloud technologies.
Basic understanding of containers and container orchestration, such as Docker and Kubernetes.
Familiarity with scripting or programming, such as Python, PowerShell, Bash, JavaScript, or another modern language.
Basic familiarity with REST APIs, JSON, YAML, and command-line interfaces.
Awareness of software-security concepts, including vulnerability scanning, dependency security, secrets management, and secure software-development practices.
Ability and willingness to learn enterprise DevOps technologies such as GitHub Advanced Security, JFrog Artifactory, LaunchDarkly, SonarQube, and Atlassian/Confluence.
Strong analytical and troubleshooting skills.
Strong technical aptitude and willingness to learn new technologies.
Ability to communicate effectively and collaborate with technical teams.
Ability to document procedures and technical concepts clearly.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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