Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others
The team
Deloitte’s Government and Public Services practice brings together people, ideas, technology, and outcomes to help clients make an impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team helps organizations anticipate disruption, rethink what is possible, and advance their mission.
Qualifications
Required
Bachelor's degree in Business Administration, Public Administration, Information Systems, Health & Human Services, Social Sciences, Computer Science, or related field
2+ years of professional experience supporting business analysis, system implementation, technology modernization, or business process improvement initiatives
2+ years of experience gathering, documenting, and validating business requirements, user stories, business processes, workflows, and functional specifications
Experience supporting Software Development Lifecycle (SDLC) activities including requirements management, design reviews, testing, defect triage, and implementation readiness
Experience using Microsoft Office Suite, including advanced Excel, PowerPoint, Word, Visio, or comparable business analysis tools
Excellent written and verbal communication skills with the ability to translate business needs into actionable requirements
Ability to work onsite full time in Des Moines, Iowa; a small relocation benefit is available if applicable
Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
Experience supporting Integrated Eligibility, Human Services, Medicaid, SNAP, TANF, Child Welfare, Workforce, or other public sector health and human services programs
Experience working on state government technology modernization or large-scale system implementation initiatives
Experience documenting current-state and future-state business processes, use cases, business rules, and operational procedures
Experience with Agile methodologies, including Jira, Azure DevOps, Confluence, or similar toolsets
Experience supporting User Acceptance Testing (UAT), System Integration Testing (SIT), test case development, and defect management
Familiarity with eligibility determination, case management, benefits administration, or citizen-facing service delivery systems
Experience analyzing data, developing reports, and using findings to support business decision-making and process improvements
Experience supporting organizational change management, training, stakeholder engagement, or operational readiness activities
Knowledge of federal and state program regulations, policies, or compliance requirements related to health and human services programs
Preferred Technical Skills
Java / Spring Boot
REST APIs and microservices architecture
AWS and/or Azure cloud platforms
Docker and Kubernetes/OpenShift
CI/CD and DevSecOps practices
Azure DevOps or GitHub Enterprise
Rules engines and workflow platforms
SQL and NoSQL databases
Automated testing frameworks and quality engineering practices
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300 to $118,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
