Understanding of user-centered design principles and content best practices.
Familiarity with accessibility and inclusive content standards.
Familiarity with AI workflows.
Systems thinking
Experience in design systems, content systems, or reusable frameworks.
Ability to recognize patterns and apply existing standards consistently.
Comfortable working with structured information and content models.
Technical fluency
Familiarity with CMS platforms, structured content, design tools, or similar AI systems.
Ability to collaborate effectively with engineers and technical teams.
Curiosity about automation, AI, and workflow optimization.
Collaboration & growth
Comfortable receiving feedback and iterating on solutions.
Desire to learn systems thinking, governance, and scalable content practices.
Demonstrates ownership within defined projects.
Essential requirements
5–7+ years of experience in UX writing content design, content strategy, conversation design, or related product experience disciplines.
Strong understanding of content design systems, reusable patterns, information architecture, messaging frameworks, and systems thinking.
Experience designing content across customer journeys, channels, and interaction states.
Foundational or working knowledge of generative AI and LLM-powered experiences, including prompting, context, conversational interactions, and AI-generated content.
Strong collaboration and communication skills, with experience working in Figma, design systems, or cross-functional product environments.
Desirable requirements
Exposure to AI-powered, agentic, conversational, or generative experiences.
Familiarity with prompt design, context engineering, AI evaluation, RAG concepts, or responsible AI practices.
Experience or knowledge of structured content, including metadata, taxonomy, schemas, content models, or JSON.
Knowledge of localization/internationalization, terminology management, and accessibility practices such as WCAG 2.2.
Experience with B2B, commerce, subscription, support, service design, or complex customer journeys.
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $128,350 - $166,100.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
