If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.
Join us and help build the future of enterprise technology, to do the best work of your career, and make a profound social impact as a Product Management Sr Advisor, Customer PMO on our Product Management team in Round Rock, Texas.
What you’ll achieve
As a Product Management Sr Advisor, Customer PMO, you will be a part of the Customer PMO team that leads Dell’s most strategic storage and AI infrastructure programs, transforming customer requirements into priced solutions, purchase orders, and successfully deployed outcomes while serving as the customer’s primary advocate and point of accountability. In this role, you will own programs from proposal through execution, partnering across Product, Operations, Engineering, and Services to develop accurate solutions, drive delivery commitments, and ensure exceptional customer outcomes.
You will
Manage customer programs end-to-end, from pricing proposals and purchase order planning through execution and delivery
Develop cost estimates, pricing models, and customer quotes while partnering with Product Management and AI teams to define infrastructure solutions
Drive integrated project plans across supply chain, manufacturing, backlog management, and rack integration to meet delivery commitments
Serve as the primary customer-facing contact, providing program updates, managing expectations, and ensuring stakeholder alignment
Monitor progress, mitigate risks, resolve issues, and deliver successful outcomes through strong cross-functional coordination and execution discipline
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
8+ years of related experience in product management, program management or customer program delivery
Experience managing customer programs or projects that involve pricing, BOM costing, quoting or P&L analysis
Strong communication and stakeholder management skills, with experience in customer-facing roles
Ability to manage multiple programs at once, prioritize under tight deadlines and influence cross-functional teams without direct authority
Strong skills in Excel, PowerPoint and Claude
Desirable Requirements
Bachelor’s degree in Business, Engineering, Computer Science, or related field
Experience with storage, server, networking or AI infrastructure products and exposure to rack integration, manufacturing or deployment services with relevant certifications (PMP, CAPM or similar program management certification)
