In your role as a Stock Associate, you understand that your responsibility extends beyond the back of house. You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards. When working on the sales floor, you greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions. As a Stock Associate, you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.
Core Competencies
As a successful Stock Associate, you know how to
Ensure the highest level of customer service possible as outlined in our Service Training Program
Prioritize brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Promote a positive and respectful work environment
Respond to problem situations with professionalism
Escalate any special customer requests regarding product or service to management
Think critically to solve problems and approach challenges with agility
Key Qualifications
One (1) to (2) years of retail store management preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
Excellent team-building skills
Excellent organizational skills and exceptional attention to detail
Additional Requirements
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
$19.50

The salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

