Ddrc
From Ddrc's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Hello! We are looking for a Solutions Engineer. Your role interfaces with customers and identifies their needs while working with various departments from network engineers, support, and operations to ensure a plan is in motion to improve the customer's experience. A Solutions Engineer works to balance various aspects of the project, from safety to design. Additionally, a Solutions Engineer researches advanced technology regarding best practices in the field and seeks to find cost-effective solutions.
Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
Provide detailed specifications for proposed solutions including time and scope involved
Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
Establish a framework for necessary contributions from various departments and facilitate their collaboration
Analyze current technologies used within the company and develop steps and processes to improve
Document and monitor requirements needed to institute proposed updates in relation to customer experience
Work alongside project management teams to successfully monitor progress and implementation of initiatives
Account for possible project challenges or constraints and proactively seek to manage challenges
Project development and leadership skill are preferred
Master's degree in Computer Science or Software Engineering preferred
Up to date understanding of best practices regarding system security measures
Experience with software engineering, customer experience and design architecture
Advanced understanding of business analysis techniques and processes
Extensive knowledge and experience working with various operating systems
Professional work experience in analyzing computer hardware and software
Ability to work with various departments to facilitate the orderly execution of a proposed project plan
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