Support AI/ML, data‑intensive, and HPC workloads running at scale in on‑prem, hybrid, and cloud‑adjacent environments
Work closely with customers to optimize the their AI applications to better work with DDN technology
REQUIRED QUALIFICATIONS
5+ years of experience in a senior technical role deploying complex, customer‑facing production systems
Experience administering and operating Lustre or similar parallel file systems in large‑scale environments
Experience with object storage and S3‑compatible systems
Strong Linux systems knowledge, including performance tuning and troubleshooting
Solid understanding of distributed storage architectures, networking fundamentals, and data movement at scale
Proven ability to work directly with customers, communicate clearly, and build trusted technical relationships
Ability to work effectively across cross‑functional teams including Engineering, Product Management, Support, and Field Services
PREFERRED QUALIFICATIONS
Experience with additional parallel file systems such as IBM Spectrum Scale or StorNext
Experience developing and debugging automation using shell scripting, Python, Bash, or similar languages
Strong understanding of networking technologies including InfiniBand, Ethernet, TCP/IP, and routing
Knowledge of NVAIE services (e.g., NIMs, NeMo, Triton, TensorRT/TensorRT‑LLM, GPU Operator, licensing/NLS) and vector databases (e.g., Milvus)
Familiarity with NAS and data transfer protocols (NFS, SMB/CIFS, SFTP, rsync, etc.)
Experience with authentication and identity systems (LDAP, Active Directory, Kerberos, OAuth2/OIDC, SAML)
Experience using network diagnostics and troubleshooting tools (tcpdump, Wireshark, LLDP, etc.)
Exposure to AI/ML infrastructure operations, GPU‑accelerated environments, or large‑scale data pipelines
Experience with deployment and orchestration of large scale compute systems (Kubernetes, SLURM, BCM etc)
Experience working in globally distributed or remote teams
ADDITIONAL INFORMATION
Occasional physical tasks related to hardware setup may be required, with appropriate tools and support
WHY JOIN DDN
Work on real, production‑scale AI and HPC systems that power world‑class innovation
Influence product direction through direct customer engagement
Collaborate with highly skilled engineers across storage, networking, and distributed systems
Grow your career into senior technical leadership, architecture, or product‑facing roles