DBS Bank
From DBS Bank's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Business Function
SME Banking provides corporate customers with a full range of SME banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
To timely and accurately handle customer phone-in inquiries
To timely and properly handle customers’ complaints
To timely and accurately refer all SME banking business to RMs and relevant units
To assist improvement in customer satisfactory score
To timely and accurately support RMs in daily operation activities including:
New Account Onboarding
Account Maintenance
Keeping track of the CDD review progress and document delivery
Handling of daily TOD report
Handling of daily Time Deposit report
AOS input
Obtaining company search/ land search/ CCRA/ TU report/verbal valuation report
Assist RM to complete the credit proposal, including OSCA, e-form, ORCR etc....
Conduct the preliminary checking on documentation uploaded in system prior to submitting to Credit Division
Filling & photocopying of documents
Collecting of Ad-Hoc fees
other ad-hoc tasks to be assigned by manager
Preferably Degree holder with major in Finance / Business
Minimum 2 years’ relevant experience preferably in SME Banking with good credit sense.
Computer literacy
Fluent English and Mandarin speaking
Mira Place Tower A
Customer Service
Regular
Full time
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Hi [Name], I just applied for the Generalist, Client Services, SME Banking role at DBS Bank. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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