Guides groups of Guests through collaborative activities and games.
Is the knowledge master of the game types and provides tips and tricks to the Guests to have the best experience.
Understands Guest’s needs to determine which game(s) is best for the group.
Supports Guests with any service and basic technical questions. Alerts the Amusement Team when something beyond basic technical assistance is required.
Partners with the Service Team to ensure our Guests receive prompt and attentive beverage and food service.
Completes any required side work to support the set-up and break down of the Social Bays.
Resetting and cleaning Bays to approved standards after use to prepare for next Guests.
Adheres to company’s sanitation procedures.
Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience.
Must be able to read and communicate in English.
Dressed in proper dress code requirements, looking neat, clean and professional at all times.
Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law.
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We are an equal opportunity employer and participate in E-Verify in states where required.
