Identifying and diagnosing new and reported issues within the Darktrace platform,
Liaising between the development team and our support team,
Developing, configuring, and automating systems and services.
This is a hybrid role, requiring compulsory attendance of 2 days a week in the Cambridge office.
What experience do I need
We are looking for candidates with demonstrated proficiency in problem-solving and analytical thinking, along with the ability to leverage tools and data for troubleshooting and optimization. Candidates should also be familiar with Linux command lines and scripting languages like Python or Bash. Other essential skills include:
The ability to collaborate effectively with others as well as work independently,
A strong desire for continual learning,
Demonstrable networking knowledge, including basic concepts such as TCP, UDP, DNS, and the ability to troubleshoot related problems,
Understanding of core Unix system components such as services, package manager, and time daemon, with a track record of solving related problems.
While previous experience in DevOps or QA roles is beneficial, it is not a prerequisite.
23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
Additional day off for your birthday,
Private medical insurance which covers you, your cohabiting partner and children,
Life insurance of 4 times your base salary,
Salary sacrifice pension scheme,
Enhanced family leave,
Confidential Employee Assistance Program,
Cycle to work scheme.


 As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability. 

 Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.
