This position reports to the Senior Director, Digital Commerce and is part of the Global Marketing organization, and will be an on-site role in Cambridge, UK.
In this role, you will have the opportunity to
Set the strategic vision and own the global website roadmap, driving customer satisfaction, brand preference, competitive differentiation and revenue growth while balancing global consistency with regional needs.
Lead continuous improvement of the end-to-end website experience, using customer insight, journey analytics and UX best practice to optimise usability, accessibility, content and key customer journeys.
Own experimentation and personalisation, setting the A/B and multivariate testing roadmap and using behavioural, transactional and commercial data to identify opportunities and demonstrate value.
Lead prioritisation, performance and delivery, connecting digital initiatives to commercial outcomes, managing roadmap commitments and clearly reporting performance, progress and value realised to senior leadership.
Provide global experience governance and cross-functional leadership, aligning stakeholders around a single strategy while governing site architecture, brand and content consistency, regional flexibility, competitor benchmarking, privacy and accessibility compliance.
The essential requirements of the job include
Degree educated in Marketing, Business or a related discipline, with significant experience leading digital experience, eCommerce or website optimization.
Demonstrated ability to operate equally effectively at strategic and execution levels, setting long-term vision while remaining hands-on across roadmaps, optimisation, experimentation, analytics and delivery.
Deep expertise in UX, customer journey optimisation, experimentation, personalisation and digital analytics, with strong knowledge of contemporary MarTech and commerce technology ecosystems.
Strong commercial and analytical mindset, using customer, behavioural and transactional data, including AI-enabled approaches, to make decisions, prioritise investment and demonstrate business impact.
Proven senior stakeholder leadership and delivery capability, influencing executive and cross-functional teams, managing competing priorities and driving complex global roadmaps through to measurable outcomes.
Travel, Motor Vehicle Record & Physical/Environment Requirements
Some global travel required – no more than 10-20%
It would be a plus if you also possess previous experience in
Experience in life sciences, biotech or B2B scientific eCommerce
Familiarity with complex product catalogues and technical content
Abcam, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.